Career Coach

Ballad Group

Ballad Group is seeking to hire a Career Coach in Brooks who is passionate about teaching, connecting, and changing the lives of those who pass through the Work Employment Readiness and Connections Program (WERC).

At Ballad Group our training programs have built capacity in diverse areas including entrepreneurship, insurance, information and computer technology, construction, French language acquisition, hospitality, supply chain management, and more. We have delivered unique training programs for a variety of organizations, Indigenous Communities and on behalf of the Ministry of Jobs, Economy, Trade and Immigration and Ministry of Assisted Living and Social Services.

The goal of the WERC program is to develop and administer individually focused direct skill enhancement training and job placement to enable multi-barriered Albertans find and maintain employment.

Key Responsibilities

Program Development:

• Collaborate with program team members to develop new program material for workshop delivery
• Ensure all instructional all materials and activities are relevant and align with WERC and industry standards
• Upon intake, assess individual needs from an employment lens and provide input for the individualized active service delivery plan

Program Delivery:

• Facilitate all workshops which include Life Management Workshops, Employability Workshops and Career Planning and Job Search Workshops
• Lead participants to success by creating a personalized service plan which identifies the required workshops to facilitate
• Collaborate with the Employment Specialist in finding job placement for WERC participants
• Professionally liaise with internal staff & external clients
• Creatively find solutions to ensure participant success
• Interview participants to obtain employment history, educational background and career goals
• Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
• Provide participants with information and strategies for gaining and maintaining a job and adjusting to workplace transitions

Program Reporting:

• Prepare and submit required program reports to the Brooks WERC Program Supervisor
• Update Monday.com as required for accurate participant tracking

Business Development

• Positively represent the program to Ballad staff and sector stakeholders
• Promote program activities internally and externally through positive communication
• Actively seek out positive solutions to solve challenges amongst staff, participants, and partners.
• Actively seek out external events to support recruitment, work experience and job placement opportunities

Support Work

• Administration including maintenance of participant files, data entry, responding to incoming inquiries, preparation of materials
• Other duties that may arise from time to time and as may be assigned

Experience 

The position requires the following skills, experiences and abilities:

• A professional with proven experience collaborating with unemployed individuals and groups, building and maintaining relationships with staff and external community members, and recruiting participants from Brooks and area.
• A bachelor's degree or college diploma in employment counselling or education is preferred
• 1 to 3 years’ experience working in a related role
• Experience with pre-employment strategies and knowledge of the local labour market are considered assets
• Highly engaged with the Edmonton community and agencies will be considered an asset but not required
• Public speaking or group facilitation within a formal environment or on the job required.
• Proven intermediate skill level in Microsoft Office and online database tools (Word, Outlook, PowerPoint, Excel)
• Proven experience in the development and customization of employment and life management workshops
• Exemplary verbal and written communication skills
• A genuine desire to build relationships with various population groups, employers, and internal/external stakeholders
• Highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure
• Exposure to diversity and inclusion programs is an asset
• Ability to work independently while on a team is required
• A valid class 5 driver's license