Massage Therapist

• →Enhances the guest experience by providing exceptional service.
• →Greets all guests entering spa.
• →Provides safe, appropriate and effective massage techniques.
• →Reviews basic medical history of guest prior to each session; assess any problems or conditions and suggest appropriate massage.
• →Explains procedures and apply techniques appropriate to guest needs and preferences.
• →Observes guest reaction to massage and modify as necessary; solicit feedback and respond accordingly.
• →Educates patrons on service(s) being performed.
• →Re-stocks towels and supplies.
• →Reports any guest issues to management.
• →Monitors treatment areas for cleanliness.
• →Assists in monitoring cleanliness of locker rooms, picking-up when necessary.
• →Adheres to department and property policies and procedures.
• →Maintains equipment and uses proper amounts of product to assist with cost controls.
• →Keeps service area stocked, cleaned, and sanitized.
• →Knows and understands all services and products while educating and training guests in these areas.
• →Performs prep work and properly cleans and restocks work area as required.
• →Communicates to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• →Maintains a positive attitude and contributes toward a quality work environment.
• →Attends, participates in and supports training and staff meetings for the spa.
• →Speaks positively when talking with guests and co-workers.
• →Provides tours through the facility disseminating information pertaining to product & services available.
• →Performs other functions as necessary or as assigned by management.

• Must be well versed in a variety of skin massage techniques.
• High energy level.
• Excellent interpersonal skills.
• Must project a professional and positive image.
• Ability to effectively sell spa & salon products and services.
• Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
• Ability to work a flexible schedule.
• Ability to handle and carry out instructions.
• Excellent interpersonal and communication skills.
• Must be able to communicate clearly and effectively with all Hard Rockers and guests.
• Ability to understand and promulgate written memos, instructions, regulations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.