Senior Technical Account Manager

As a Technical Account Manager professional, you will be responsible for driving sales growth by leveraging your technical expertise and sales acumen. You will work closely with our engineering and product teams to understand the technical aspects of our offerings and effectively communicate their value to potential clients. This hybrid role combines technical knowledge with sales skills to identify customer needs, provide tailored solutions, and close deals.

This position reports to the Senior Director of Strategic Growth Development

This is a great opportunity for someone who enjoys working individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.

• →Act as the primary technical consultant for opportunities involving complicated system solutions that mesh Banner platforms with industrial network systems  
• →Lead the effort to promote best practices for complex solutions within the Banner sales team  
• →Develop reference materials, white papers, and support videos to improve the customer experience and share internally  
• →Provide pre-sale and post-sale technical support for customers  
• →Be a resource for the Business Development Teams with focus on growth verticals in the Data Center, Aerospace, Mobility, Mining, and Metals space.  
• →Develop and maintain effective relationships with customers and sellers  
• →Attend sales calls as needed; you’ll also provide selling materials (samples, product information, technical documents, etc.) and presentations for key accounts and new product opportunities  
• →Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements, then work closely with the Business Development Teams (Data Center, Aerospace, Mobile Equipment) and engineering to implement those enhancements  
• →Promote and train new products to target customers  
• →Develop methods and best practices for delivering outstanding service to our customers  
• →Help expand our BOM at the customer  
• →File on time, comprehensive trip reports into the SFDC account  
• →Report on competitive products/applications at customer sites 
• →Project Coordination: Lead national and global projects, coordinating cross-functional teams to deliver successful outcomes.
• →Consultative Selling: Provide expert consultations to identify customer pain points and offer creative, cost-effective solutions

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.  

• Bachelor’s degree in Business, Engineering, or other relevant field AND 3 to 5 years of direct field sales experience within a market segment, or Associate’s degree in Business, Engineering, or other relevant field and 10+ years of direct field sales experience
• Strong ability to communicate effectively with customers at all levels—whether it’s factory control engineers or executive leadership
• Expertise in driving sales through the entire sales cycle, from lead generation to contract negotiation and closure 

• Strong background in technical sales or industrial automation
• Technically proficient in automation hardware and software
• Familiarity with sales reporting, forecasting, and managing sales metrics
• High motivation and a strong desire to succeed and exceed targets
• Able to travel up to 50%, mainly domestic, with potential for international travel throughout North America

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.

• Sit for up to 8 hours per day.
• Continuous movement, walking, or standing.
• Exposed to a computer screen for extended periods
• May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.
• Communicate with others frequently.
• Occasionally lift and/or move objects up to 25 pounds.
• Ability to work on-site in a manufacturing environment and travel to other facilities when needed.
• Ability to travel by car/airplane to customer sites frequently 50%

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.

• Corporate office environment – indoor and climate-controlled
• Frequent interaction with internal departments, cross-functional teams, or external partners, as well as employees across all levels of the organization—including entry-level staff, senior leadership, clients, or vendors.
• Exposure to moderate noise, moving mechanical parts, and temperature changes in production areas.
• PPE may be required in specific areas (e.g., safety glasses, hearing protection)
• Field position working on-site at customers, from your car, and from your home depending on the day.
• Exposure to various manufacturing, warehousing, or related industrial locations.
• A dynamic, remote-based office environment where innovation and teamwork thrive.
• Significant travel (up to 50%) to meet customers and distributors, including both domestic and potential international travel.

If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you’ll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry.

Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.

Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V

This job description reflects management’s assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.