Director of Care - Smith Creek Village

Canada·West Kelownaexecutive

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Director of Care West Kelowna, BC | Full-Time | Permanent Make Your Work MatterAt Baptist Housing, we believe every senior deserves to experience life well in supportive, caring communities,

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At Baptist Housing, we believe every senior deserves to experience life well in supportive, caring communities, and the work you do here helps make that possible.
When you join us, you’re not just building a career. You’re joining a purpose-driven team that values collaboration, growth, and wellbeing. You’ll be part of an organization where your voice matters, your work has impact, and your contributions are recognized.

As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. As the Director of Care, you’ll be responsible for planning, coordination, supervision and evaluation of all clinical resources, services, and programs at our Smith Creek Village in West Kelowna. At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities.

Responsibilities

~2 min read

As Director of Care, you will lead a compassionate and skilled clinical team to provide high-quality, person-centered care that promotes resident autonomy, dignity, and wellness. Your leadership will shape care delivery, ensure regulatory compliance, and inspire a culture of collaboration and excellence across the community.

→In consultation with the Administrator, responsible for the day-to-day coordination, supervision and future development of all clinical programs
→Ensures clinical programs respond to the physical, emotional, intellectual, spiritual, and social needs of residents using person-centered Wellness Framework and normalized living approach and the resulting environment supports and respects resident autonomy, independence, dignity and privacy
→Provide leadership and direction in all aspects of resident care, including planning, development, implementation and evaluation of department goals, systems, programs, policies and procedures
→Contributes to organizational strategic planning in collaboration with the Administrator, contracted care partner and clinical practice team
→Participates in monitoring quality of resident care and quality improvement initiatives
→Participates in the accreditation process
→Consults with Baptist Housing clinical team regarding identified best practice areas and education required to meet future plans and directions
→Provides administrative support in the absence of the Administrator
→Works closely with the Administrator and contracted care partner in strategic planning for staffing plans, service models, accreditation processes and regional process and policy alignment
→Ensures standard of nursing practice comply with professional, legal and organizational requirements
→Develops, implements, and evaluates documentation and reporting systems to maintain accurate records and communication within the resident care department
→Anticipates long term situations/circumstances and, in collaboration with the Administrator, develops and implements plans to respond to these
→Provides on call support
→Mentor and support team members through recruitment, training, performance management, and ongoing development.
→Conducts probationary and annual performance appraisals of assigned team members
→Foster strong partnerships with families, health authorities, contracted service providers, and community stakeholders.
→Serve as a key resource in emergency preparedness, safety protocols, and health & safety compliance

Graduate of a recognized school of nursing

Current registration in good standing with BCCNM
Preference to those with a Bachelor of Science in Nursing or degree in Health Care Administration
Coursework in Leadership and Management
Two years’ nursing experience in gerontology
Five years’ Health Care Management experience; or equivalent combinations of education and experience

Strong communication and relationship-building skills
Ability to manage multiple priorities in a dynamic environment
Strong problem-solving and critical thinking abilities
Proficiency with electronic health records, Microsoft Office applications, workforce management systems, and other technology platforms relevant to the role.
Uses technology and data effectively to support operational efficiency, reporting, compliance, and decision making

You care deeply about seniors and find real meaning in work that makes a difference. Compassion, respect, and integrity come naturally to you — they're just who you are.
You take initiative, work independently, and adapt when priorities shift. You're coachable, growth-minded, and bring a positive energy that people around you notice.
Relationships come easily to you. You communicate well, navigate conflict gracefully, and take your responsibility to residents and colleagues seriously — including their privacy and trust.
You appreciate the value of consistency and doing things well — and you're genuinely curious about how to do them even better. You thrive in an environment that's always learning and improving.
And you're looking for more than a job — you want to be part of a community where your work genuinely matters.

At Baptist Housing, every day is an opportunity to help seniors experience life well — and to experience something meaningful yourself. You'll be part of a compassionate, committed team where your contributions are valued, your growth is supported, and you can confidently bring your whole self to work.
We're more than colleagues. We take our work seriously, but we also know how to have fun and celebrate each other. Through recognition programs and appreciation events, we make sure you know you're seen.
Our people and our values set us apart. Together, we make a real difference — in the lives of our residents, and in each other's.

What We Offer

~1 min read

Our total compensation package includes:

✓Competitive salary with a hiring range of $100,000 – $130,000

✓Employer paid extended health and dental benefits

✓Generous vacation entitlement, with four weeks’ vacation to start

✓RRSP matching up to 7%

Kelowna, British Columbia
Office-based role
Occasional travel within British Columbia may be required
Standard weekday hours with moderate additional hours expected during peak periods
Criminal record check required
Exempt position