Scheduling Assistant

At Baptist Housing, every day is an opportunity to help our seniors experience life well in supportive communities. As a member of our team, you can enjoy a fulfilling career while working in a collaborative environment where support for you is prioritized. As the Scheduling Assistant in the Kelowna Region, you’ll play a key role in coordinating staffing for our long-term care, assisted living, and independent living communities. You’ll ensure coverage for planned and unplanned vacancies while delivering exceptional service to our teams and promoting a culture of safety, wellness, and respect. 

Reporting to the Scheduling Manager, the Scheduling Assistant is responsible for filling short-call, long-call, and vacation shifts in compliance with collective agreements and established policies. You’ll manage scheduling systems, maintain accurate records, and collaborate with leaders and team members to ensure appropriate staffing coverage. With a strong focus on communication, accuracy, and service, your work supports our mission to foster vibrant, person-directed communities. 

• →Coordinate and adjust schedules based on coverage needs, availability, and scheduling rules 
• →Fill vacancies related to leaves, workload increases, and short calls 
• →Maintain ongoing communication with team members and leaders 
• →Enter and update data in computerized scheduling and timekeeping systems 
• →Audit schedules and timecards for accuracy and make necessary corrections 
• →Compile reports and scheduling statistics as requested 
• →Foster a welcoming and respectful environment for all team interactions 
• →Promote and model Baptist Housing’s values and commitment to servant leadership 
• →Participate in professional development and maintain working knowledge of safety protocols 

• Minimum Grade 12 education 
• At least 2 years of scheduling experience, preferably in a healthcare setting 
• Experience interpreting and applying collective agreements 
• Typing speed of 50 wpm 
• Proficient in Microsoft Word, Excel, and Outlook 
• Strong communication, organization, and time management skills 
• Ability to work independently and collaboratively in a dynamic environment 
• Demonstrated discretion and confidentiality in handling sensitive information 

You are compassionate, detail-oriented, and motivated by a desire to serve. You have a calm and professional demeanor, especially in fast-paced or high-pressure situations. Your strong interpersonal skills allow you to build positive relationships with team members and leaders alike. You embrace challenges, take initiative, and find joy in ensuring the right people are in the right place at the right time 

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.