Senior Manager, Capabilities, Organisation Effectiveness & Agility

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.

The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation.

Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors.

Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.

• →Product and Platform Centric Operating Model Design: Helping clients design and implement Product and Platform centric operating models, including product and platform structures, taxonomies, roles, accountabilities, decision rights, governance and persistent multidisciplinary teams. 

• →Portfolio Governance, Funding & Value: Redesigning governance, investment and prioritisation approaches to better connect strategy, demand, capacity and funding to products and platforms, supported by clear outcomes, OKRs and measures of value. 

• →Ways of Working & Delivery Optimisation: Helping organisations improve how work flows from demand and discovery through delivery and operation, strengthening agile ways of working, planning, prioritisation, team collaboration and the interaction between business, Digital and Technology. 

• →Workforce, Capability & Adoption: Helping clients define the roles, skills, capacity and capability required to operate Product and Platform centric operating models effectively, while supporting leaders and teams to adopt new accountabilities and ways of working. 

• →Transition & Implementation: Translating Product and Platform centric operating model designs into practical roadmaps, pilots and implementation plans, helping clients sequence changes across organisation, governance, workforce, funding and delivery and embed the model sustainably 

• Supporting organisations moving from project-centric technology delivery towards a persistent Product & Platform model, helping define target structures, accountabilities, governance, funding and transition roadmaps. 

• Working with digital and technology leadership teams to define Product & Platform taxonomies, helping determine which capabilities should operate as customer-facing products, enterprise platforms, shared services or enabling functions. 

• Helping product teams strengthen discovery and product management practices using customer journeys, personas, design thinking, lean start-up approaches, MVPs, value stream mapping and story mapping. 

• Supporting clients to embed a product-centric model that connects strategy and investment decisions to persistent multidisciplinary teams and measurable customer and business outcomes. 

• Helping define and strengthen platform capabilities, including platform ownership, platform product management, engineering responsibilities, consumption models, service expectations and relationships with consuming product teams. 

• Helping redesign portfolio governance and investment processes to support more persistent investment in products, platforms and strategic outcomes. 

• Designing decision rights and accountabilities across Product, Technology, Architecture, Operations, Risk and business leadership to increase team autonomy while retaining appropriate enterprise control. 

• Helping an organisation redesign its Digital and Technology workforce around Product, Engineering, Data, Design, Architecture and Platform capabilities. 

• Assessing the maturity of an existing Product organisation and identifying practical interventions across organisation, governance, funding, capability, tooling, leadership and ways of working. 

• Helping establish Product and Platform performance frameworks combining OKRs, customer outcomes, financial measures, flow metrics, reliability and operational performance. 

• Supporting leadership teams through the organisational and behavioural changes required to embed Product and Platform ways of working at scale. 

• Strong experience designing and implementing Product & Platform models in large, complex organisations, including organisational structures, roles, accountabilities, decision rights and governance. 

• A strong understanding of product-centric transformation, including the move from project-based delivery to persistent multidisciplinary teams, and how Product Management works with Engineering, Architecture, Data, Design, Operations and other technology disciplines. 

• Experience shaping the wider enablers of Product & Platform models, including portfolio governance, investment and funding, demand and capacity management, workforce allocation and outcome-based performance measures. 

• Practical experience of modern delivery approaches, with familiarity across Agile at Scale, OKRs, Lean Portfolio Management, and Team Topologies, and the ability to apply some of these pragmatically rather than prescriptively. 

• Experience translating operating model designs into practical implementation, developing transition roadmaps, supporting organisational change and working confidently with senior Digital, Technology, Change and Operational stakeholders through ambiguity. 
• Strong consulting and leadership skills, including hypothesis-driven problem solving, working in multidisciplinary teams, developing others, and contributing to proposals and new business opportunities. 

We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. 

You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this. 

We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. 

We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have.

All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.

For UK & EU

Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com

For the USA

Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com

For Australia & Singapore

Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com