Service Desk Specialist

United States·New Yorkfull-timemid

OtherService Specialist

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Quick Summary

Key Responsibilities

Provide support via telephone and e-mail for all Firm users on all software applications as well as hardware. Respond to end user inquiries within agreed-upon timeframes.

Requirements Summary

(i.e. education, years of experience) Degree or two years related experience and/or training experience preferred; previous work experiences in a legal environment a plus.

Technical Tools

OtherService Specialist

Responsibilities

~1 min read

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On-call availability and periodic overtime.
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Sitting for extended periods of time.
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Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
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Occasional inspection of cables in floors and ceilings.
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Lifting and transporting of moderately heavy objects up to 50 pounds.
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Normal office environment with little exposure to excessive noise, dust, temperature and the like.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.