APAC Benefits Coordinator

Barracuda is looking for a Regional Employee Benefits Manager to support the accurate, compliant and employee-focused delivery of benefit programs across assigned countries. This role combines operational benefits administration, employee support, vendor coordination and process discipline to deliver a consistent benefits experience aligned with regional requirements and globalb benefits standards. 

This role will act as the first point of contact for employee and manager inquiries related to benefits and will primarily support APAC plan operations and employee lifecycle events. The role will work closely with the Director, Global Benefits and brokers/consultants, who will retain ownership of plan strategy, renewals, and vendor management. 

This is an excellent opportunity for someone who enjoys operational excellence, employee interaction, and building scalable processes in a global environment. 

• Bachelor’s degree in Human Resources, Business, or related field; or equivalent experience 

• 5+ years of experience in benefits administration, HR operations, or a similar support role 

• Experience supporting APAC benefits programs or working in a multi-country environment strongly preferred (Australia, Malaysia, Singapore, Japan, and India) 

• Strong attention to detail and a high level of accuracy in data management 

• Customer-first mindset with a strong commitment to delivering excellent employee support 

• Ability to manage multiple priorities and respond effectively in a fast-paced, global environment 

• Clear and professional communication skills, with the ability to explain complex information simply 

• Experience working with HRIS systems and ticketing tools preferred 

• Collaborative approach with the ability to work cross-functionally with HR, Payroll, Finance, and external vendors 

• This role is focused on operations, administration, and Tier 1 support 

• Plan design, renewals, and vendor strategy will be owned by the Global Benefits team 

• The role may expand over time to include additional regional or HR operational support