Senior Product Manager

Baton is Ryder’s in-house product development group focused on harnessing emerging technologies to redefine transportation and logistics. With $10B in freight under management, our technology reaches every part of the U.S. economy.

We design and ship category-defining software that enables Ryder and its 50,000+ customers—including some of the world’s most well-known brands—to plan and execute freight intelligently, efficiently, and cost-effectively. Our work includes everything from customer-facing software to the data platform that will power the next era of innovation at Ryder.

Baton’s mission: enable supply chain on autopilot.

Ryder acquired Baton in 2022 to power its next wave of digital products. We operate at startup speed, with Fortune 500 reach. If you have a passion for solving complex problems and creating impact for the engine of the American economy, you’ll love it here.

Role Senior Product Manager

Location Hayes Valley, San Francisco, CA

Job Type: Full Time
Work Model: Hybrid
Remote Days: Monday & Friday
Office Days: Tuesday, Wednesday, Thursday

We’re looking for a visionary Senior Product Manager to join our team. In this role, you'll help expand our customer visibility platform into a new $1 billion vertical — owning the 0-1 product definition from early research through launch. As an early product manager at Baton, you’ll have an opportunity to make a huge impact through owning numerous mission-critical product initiatives. You’ll collaborate with engineers, designers, operators, customers, and leadership in a fast-paced, rapidly growing environment. We’re looking for people who are scrappy, determined, and driven to make complex and inefficient systems work better.

• →Lead the full product development life cycle, from need-finding to product vision and execution
• →Own the 0-1 definition and launch of a new product line, expanding our customer visibility platform into a new $1 billion vertical
• →Partner closely with internal Ryder operations and IT stakeholders to align the product vision with a major platform transformation already underway
• →Work with design to drive prototyping and early ideation of new product features and capabilities across various logistics workflows
• →Navigate relationships to execute cross-department projects touching every inch of the organization
• →Always keep a mind towards future products and initiatives to help shape our tech vision for 1, 5, and 10 years down the line

• Experience building 0-1 products and delivering exceptional user experiences
• Experience shipping web applications or user-facing applications
• Experience working with cross-functional stakeholders across the organization
• Ability to execute with minimal guidance
• Strong data-driven analytical skills to back up assumptions and recommendations
• Comfort working alongside complex enterprise systems and integrations

• 6+ years experience
• 4+ years experience in product management
• Comfortable in ambiguous situations and dynamic environments and understand what fast-growing startups entail for PMs
• Experience in a B2B SaaS environment, ideally within freight, logistics, manufacturing, or another operationally complex industry

• Have an immediate impact:
  • With Ryder’s existing customer base of 50,000+ companies and an internal headcount of 43,000, the scale and impact of our products will be large and far-reaching, from day one.
• Opportunity to grow and lead in a Fortune 500 company:
  • You’ll get to work in a rapidly growing, startup-like environment while having the stability and backing of Ryder and its full executive team.
• Creative, fast-paced environment to solve impactful problems in Supply Chain:
  • We’re going to design completely new tools for an industry that hasn’t been rethought in decades. And to do this, we need people who think differently.