Director of Clinical Operations, Home Health Care

At BAYADA Home Health Care, we believe our clients deserve home health care services delivered with compassion, excellence, and reliability. We are seeking a Director, Clinical Operations (DCO) to provide strategic clinical leadership across our MOC Visits Division supporting operations throughout Massachusetts and Rhode Island.

This is an exceptional opportunity for an experienced home health leader to influence clinical outcomes, support high-performing teams, and drive quality initiatives that directly impact the lives of our clients and communities.

BAYADA has been a trusted leader in home health care for nearly 50 years, guided by a mission-driven culture and commitment to providing care with heart. Our employees are empowered to make a meaningful difference while advancing their careers with an organization recognized for excellence.

Some reasons our leaders choose BAYADA:

• Mission-driven organization built on compassion, excellence, and reliability
• Strong commitment to clinical quality and patient outcomes
• Opportunity to lead large-scale operations and influence strategic initiatives
• Supportive and collaborative leadership team
• Career growth and development opportunities within a national organization
• Competitive compensation and bonus opportunity
• Comprehensive benefits package

BAYADA has earned numerous workplace and industry recognitions, including:

• Forbes Best Employers
• Newsweek America's Greatest Workplaces Recognition
• Great Place to Work® Certification
• Consistent industry recognition for quality home health services and employee satisfaction

The Director, Clinical Operations will oversee clinical operations across the MOC Division while partnering with operational and clinical leaders to drive performance, quality outcomes, and regulatory compliance.

Reporting to the Associate Director, this leader will support a division serving approximately 1,952 employees and clients, with responsibility for clinical revenue drivers, value-based purchasing initiatives, quality outcomes, and STAR ratings performance.

This role is being added to provide dedicated divisional leadership and clinical oversight as the organization continues to grow.

• →Provide leadership and support to Divisional Clinical Managers
• →Drive clinical excellence, quality outcomes, and operational performance
• →Lead initiatives related to Value-Based Purchasing (VBP) and STAR Ratings
• →Monitor and improve key clinical and financial performance indicators
• →Partner with operational leaders to achieve division goals and strategic objectives
• →Ensure compliance with federal, state, and BAYADA clinical standards
• →Support clinical teams through coaching, development, and performance management
• →Participate in on-call leadership support as needed

• Monday through Friday, 8:30 AM to 5:00 PM
• Hybrid work environment
• Regular travel throughout Massachusetts (Hyannis, Plymouth, Worchester, Canton) and Rhode Island
• Weekly office visits and occasional overnight travel as needed

• Home Health leadership experience
• Clinical management experience
• Strong understanding of home health regulations, operations, and quality metrics
• Ability to lead geographically dispersed clinical teams
• Excellent communication and relationship-building skills

• Registered Nurse (RN) licensure
• Multi-site clinical leadership experience
• Experience with Value-Based Purchasing programs and STAR Ratings
• Demonstrated success improving clinical quality and operational performance

Compensation is commensurate with experience, qualifications, and scope of responsibility.

We're looking for a leader who is:

• Reliable and accountable
• Self-motivated and results-oriented
• Proactive in identifying opportunities for improvement
• Supportive and collaborative with team members
• Passionate about delivering exceptional patient care

If you are an experienced home health clinical leader ready to make a broader impact across a growing division, we invite you to join BAYADA and help us continue to provide care that comes from the heart.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.