Service Coordination Manager

BAYADA Home Health Care has an immediate opening for a Habilitation Manager in our Wilkes-Barre, PA office.

Are you passionate about supporting individuals with intellectual and developmental disabilities (I/DD) and helping them achieve greater independence and quality of life? If so, this could be the opportunity you've been looking for.

As a Habilitation Manager, you will play a critical role in coordinating services, advocating for clients, supporting field staff, and ensuring individualized goals are achieved through person-centered care. Working closely with clients, families, care teams, and community partners, you will help create meaningful outcomes that empower individuals to thrive in their daily lives.

• →Partner with the Clinical Manager to serve as an internal case manager and advocate for clients receiving habilitation services
• →Participate in Person-Centered Planning meetings and support the development of individualized goals
• →Collaborate with clients, families, Case Managers, Habilitation Technicians, and interdisciplinary teams to implement and evaluate care plans
• →Conduct regular client visits to assess progress, monitor service delivery, and ensure services are provided in accordance with the Individual Support Plan (ISP) and program requirements
• →Evaluate and document progress toward client goals and outcomes
• →Maintain ongoing communication with Case Managers, Care Coordinators, families, and other stakeholders
• →Provide supervision, coaching, and support to Habilitation Technicians in accordance with company policies and state regulations
• →Participate in client-specific orientations and training as directed by the Clinical Manager
• →Support client intake activities and complete local travel as needed

• Bachelor's degree required
• Experience working with the Intellectual and Developmental Disabilities (I/DD) population required
• Prior supervisory or leadership experience required
• Demonstrated ability to take on increasing responsibility and achieve results
• Strong organizational, communication, and relationship-building skills
• Ability to effectively collaborate with clients, families, and interdisciplinary teams
• Passion for helping individuals achieve greater independence and reach their personal goals

• Competitive weekly salary
• Comprehensive medical, dental, and vision insurance
• Paid holidays, vacation, and sick time
• Employer-paid life insurance
• 401(k) with company match
• Direct deposit
• Employee Assistance Program (EAP)
• Ongoing professional development and career growth opportunities

At BAYADA, we believe our clients deserve care delivered with compassion, excellence, and reliability. Join a team dedicated to making a meaningful difference in the lives of individuals and families every day.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.