Registered Manager - South Manchester

This Registered Manager role is focused on leadership, partnership working and quality assurance across our South Manchester homecare service.

You will lead a strong local management team - including a Quality Lead (citizens/clients), Quality Lead (colleagues), Lead Coordinator, as well as a Trainer and Recruiter supporting your service. That means you can focus on what matters most: building a high-performing culture, strengthening partnerships, ensuring contract compliance and performance, and creating the conditions for colleagues to deliver outstanding care.

You’ll work closely with internal colleagues and our senior/central management teams to drive quality, improve outcomes, and ensure the service is consistently safe, responsive and person-centred.

• Lead, inspire and develop your local management team to deliver high-quality, person-centred homecare.
• Create a nurturing and stretching culture: supportive, values-led, and ambitious — where people are encouraged to grow and exceed expectations.
• Ensure excellent supervision, development and communication across the service, with clear expectations and fair accountability.
• Champion retention and wellbeing by building stability, confidence and pride in the service.

• Take overall accountability for quality, safety and governance across the service, ensuring continuous readiness for inspection and strong evidence of good outcomes.
• Maintain oversight of care planning, risk management, safeguarding, incidents and learning — ensuring improvements are implemented and embedded.
• Work with your Quality Leads to identify themes and drive improvements in citizen/client experience and colleague experience.
• Ensure systems, records and practice meet internal standards and external requirements.

• Work closely with commissioners and partners to deliver contract requirements, performance expectations and service standards.
• Monitor performance and risks, using data and quality intelligence to drive timely actions and prevent issues escalating.
• Ensure the service is financially sustainable and well managed, working with central teams to plan and respond to changes
  

• Build trusted relationships with key partners including MLCO, health and social care teams, and community stakeholders.
• Represent Be Caring confidently in partnership conversations, ensuring we are seen as a safe, reliable and improvement-focused provider.
• Lead effective communication with professionals and families, ensuring clarity, responsiveness and strong outcomes for the people we support.

• Provide leadership oversight of coordination, capacity planning and continuity of care, ensuring the right support is delivered at the right time.
• Work with the Lead Coordinator, Trainer and Recruiter to ensure onboarding, training and operational systems are effective and aligned to quality.

You’re a confident, values-led leader who can balance high standards with human leadership.

• Experience leading services and teams in a regulated or quality-driven environment (homecare experience is strongly desirable).
• Strong understanding of quality assurance, safeguarding, risk management and continuous improvement.
• Confidence working with commissioners and partners, with the ability to influence outcomes and manage expectations professionally.
• The ability to lead leaders — developing your management team and setting a consistent service culture.
• Strong communication and organisational skills, with the confidence to challenge appropriately and drive improvement.

• Experience of contract delivery and performance management in homecare.
• CQC registration experience (or readiness to register, with support).
• Level 4/5 qualification in Health & Social Care (or willingness to work towards it).

You will be required to register with the CQC as the Registered Manager. Full support will be provided to achieve this within 6 months.

If you’re ready to lead a homecare service where quality and people come first - and you want the support of a strong local management team to drive performance, partnerships and continuous improvement - we’d love to hear from you.