AI & Technology Operations Manager

You don't need a traditional technology background to succeed here. What we're looking for is someone who is genuinely passionate about AI, technically sharp, and capable of owning complex projects end to end. The technology operations side of the role is learnable; the drive, curiosity, and communication skills are not.

You'll be the person who shapes how Beamup uses AI internally, builds the systems that keep our technology running smoothly, and ensures our security and compliance obligations are met on time.

Gen-AI & Intelligent Tools 

You'll own this from day one. Beamup is actively building AI into how every team operates, and you'll be the person making that happen.

• →Continuously explore the generative AI landscape and bring forward clear, well-reasoned recommendations on what Beamup should adopt
• →Lead the full lifecycle of AI tool rollouts, from identifying the right solution, building the business case, managing the rollout, and driving adoption across teams
• →Build and automate workflows using AI and no-code/low-code tools that remove friction and free up people to focus on higher-value work
• →Become the internal go-to for anything AI related, running training sessions, writing guides, and helping teams get practical results from the tools they use
• →Track and report on the ROI and adoption of deployed tools, and adjust course when something isn't working
• →Stay obsessively current on what's happening in AI, new models, new agent frameworks, new use cases, and translate that knowledge into concrete action

Technology Operations

• →Take ownership of Beamup's internal technology stack, including devices, software, user accounts, and day-to-day support
• →Manage employee onboarding and offboarding from a technology perspective
• →Keep SaaS tools, licenses, and vendor relationships organized and up to date
• →Maintain clear documentation so nothing lives only in your head

Security & Compliance

• →Keep ISO certification requirements on track by managing audit schedules, documentation, and coordinating evidence collection across departments
• →Drive SOC 2 readiness by maintaining the evidence library (access reviews, training records, change management logs) and supporting auditor visits
• →Vet new suppliers before onboarding by collecting security documentation, ensuring agreements are signed, and keeping the vendor register current

• Strong technical foundation, whether from a development, data, product, or technical operations background
• Genuine, demonstrable passion for generative AI; you've built things with it, you follow the space closely, and you have opinions about what works and what doesn't
• A track record of picking up new domains quickly and becoming effective without being hand-held
• Strong project management skills; you can take an ambiguous objective, break it into steps, and see it through to completion
• Clear, confident communicator who can explain technical concepts to non-technical colleagues and bring people along on change
• Comfortable with ambiguity and energized by building structure where it doesn't yet exist

• Experience with automation and workflow tools (Zapier, Make, n8n, or similar)
• Familiarity with AI agent frameworks or prompt engineering
• Exposure to compliance concepts (ISO 27001, SOC 2) even without formal certification
• Experience at a startup or high-growth environment where you had to wear multiple hats