General Manager

Who We Are:
BeLeaf Medical is one of Missouri’s leading, vertically integrated cannabis companies, consisting of Swade Dispensaries and Sinse Cannabis. With our years of experience, we can grow, package, and deliver the best cannabis flower and manufactured/infused products to market in Missouri, meeting the high standards of discerning customers who appreciate cannabis in all its forms. 

Description: 
The General Manager oversees daily operations of the dispensary, handling the needs of all employees and customers.  They are responsible for hiring and training, a professional team that is passionate about customer service and cannabis products. Furthermore, the General Manager is responsible for P & L of the overall dispensary.  This position reports to the Director of Retail Operations.

Duties and Responsibilities:

• Hire qualified personnel to manage the various functions required to run a successful dispensary.
• Train staff on knowledge and compliance regarding the medical cannabis program and HIPPA compliance.
• Make recommendations on hiring, discipline, termination, or advancement of employees to Human Resources as warranted.
• Stay abreast of all rules and regulations mandated by the Missouri Department of Cannabis Regulation.
• Train employees for redundancy in each position.
• Manage workflow with staff to handle peak work times.
• Be competent in all job positions to fill in where necessary.
• Responsibility for the financials of the dispensary, including creating and maintaining budgets and tracking financial performance.
• Assist in training new hires within the dispensary environment and workflows.
• Develop knowledge of diversion tactics, inventory control, and compliance.
• Provide excellent service for all customers and ensure knowledgeable product recommendations tailored to individuals needs.
• Understand HIPPA compliance and keep all customer information confidential.
• Process individual transactions with accuracy.
• Communicate with sensitivity and respect for customers, staff, and visitors.
• Perform opening and closing procedures as directed.
• Ensure departmental and dispensary compliance to state and local laws, including inventory, packaging, and labeling standards.
• Have complete knowledge of the seed-to-sale software and adhere to individual purchase limit.
• Maintain overall appearance, organization and cleanliness of the dispensary and your assigned work area.
• Maintain compliant and accurate inventory counts.
• Be an ambassador for the company while at work and contribute to a positive, collaborative team culture.
• Perform regular staff performance evaluations, providing feedback and creating growth opportunities for the team.
•  Analyze operational workflows to ensure maximum efficiency and identify areas for improvement.
• Ensure that all dispensary security procedures are strictly followed, including surveillance, alarm systems, and cash handling.
• Support marketing initiatives such as promotions, events, and customer loyalty programs to drive business growth.
• Participate in or oversee regular compliance audits to ensure adherence to state and federal regulations.
• Maintain relationships with the local community and represent the dispensary in industry events and activities.
• Perform other duties as assigned.

Qualifications and Education:

• High School Diploma or educational equivalent.
• Prior experience working at a dispensary or cannabis company a plus.
• Prior experience working in a high-volume retail establishment.
• Minimum of 21 years of age.
• Ability to obtain MO Agent ID.

Essential Job Functions:

• The ability to sit or stand for long periods of time (4+ hours).
• The ability to bend, squat, and reach overhead. 
• The ability to lift up to 30 pounds at one time.
• The ability to work onsite for day shifts, night shifts, weekend shifts, and holidays.

Compensation and Benefits:

• $65,000+, commensurate with experience. 
• Health, dental, vision, short-term disability, and life insurance, with individual employee premiums covered by the company at 100%.
• 401k with matching.
• 15 days of paid time off.
• 9 paid holidays and an additional 3 floating holidays.
• Paid parental leave.
• Generous employee discount.