Loan Officer Assistant

United States·Friscomid

OtherLoan Officer

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Quick Summary

Overview

Loan Officer Assistant/Coordinator Position Overview: Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers.

Technical Tools

ms-office

Position Overview:

Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. The Loan Officer Assistant/Coordinator is an integral part of this process and is responsible for supporting one or more Loan Originators or Production Partners through sales assistance, loan coordination, document collection, and customer service.

Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills.

Essential Functions of the Role:

Provide administrative and sales support to loan originators and production partners.
Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
Assist loan originators and production partners in managing the pipeline of loan applications.
Communicate with applicants on behalf of the loan originator/production partner regarding expectations and loan status.
Other duties as assigned.

Essential Knowledge/Skills/Abilities:

Proven organization skills
Customer service oriented
Ability to manage multiple deadlines
Strong communication skills
Proven ability to prioritize and multi-task
Excellent time management skills
Ability to work across organizational boundaries
Strong problem solving capabilities
Experience with MS Office Suite
Knowledge of the mortgage loan process

Requirements

~1 min read

One to two years of residential mortgage experience preferred.
One to two years of experience with construction loans and/or renovation loan products.

Requirements

~1 min read

High school diploma or equivalent required.

Fast-paced environment.
Requires normal vision (corrected) both close and distant.
Requires normal hearing levels (corrected).
Requires working at a desk to use a phone and computer for extended periods of time.
Requires sitting, bending.
Works effectively with frequent interruptions.
Lifting requirements of 10 lbs. occasionally.
Minimal travel <5%.