AVP - Controls Reporting and Analytics Lead

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities.

At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives.

With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique.

We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.

We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team.

• Lead the development, automation, and delivery of controls reporting, dashboards, scorecards, and governance metrics for management, executive leadership, and Committees.
• Design and maintain KPI/KRI frameworks supporting control oversight, control effectiveness monitoring, and operational risk governance.
• Deliver First Line Risk Reporting and executive-level analytics provide actionable insights into risk trends, emerging risks, and control performance.
• Develop and oversee exception reporting processes to identify, escalate, and monitor breaches, trends, and control gaps across business functions.
• Utilize advanced analytics, data mining, and AI/GenAI-enabled techniques to proactively identify anomalies, emerging risks, and thematic trends.

• Support reporting and analytics for Control Framework initiatives and Control Program execution activities.
• Partners across the organization to enhance governance reporting, control monitoring, and program transparency.
• Drive continuous improvement initiatives to strengthen reporting consistency, automation, and governance effectiveness.

• Support regulatory examinations, internal audits, and external audit engagements through the coordination, development, and delivery of reporting, analytics, and governance documentation.
• Prepare reporting packages, executive summaries, and data analysis supporting management/executive, regulatory and audit inquiries.
• Partner with Business, Compliance, Internal Audit, Legal, and Risk stakeholders to ensure timely, accurate, and consistent reporting deliverables.

• Perform data mining and analytical support for control testing, QA activities, and oversight reviews.
• Identify trends, insights, root causes, and thematic issues through analysis of testing results, operational data, and control performance metrics.

• Support Third Party Risk Management reporting and oversight activities, including governance metrics, issue tracking, and escalation reporting.
• Oversee issue management reporting and governance routines, including remediation tracking, aging analysis, and trend reporting.
• Develop centralized reporting and dashboards supporting enterprise issue management effectiveness and accountability.

• Serve as lead administrator and subject matter expert for Workiva and related GRC platforms such as Service Now supporting controls and governance reporting.
• Manage enhancements, reporting configurations, user support, data integrity, and reporting automation within governance platforms.
• Partner with Technology and business stakeholders to optimize system capabilities and reporting efficiencies.

• Collaborate across First and Line of Business teams to build scalable, governance and reporting capabilities.
• Translate complex controls and governance information into concise, executive-ready insights and recommendations.
• Drive best practices in controls reporting, visualization, governance analytics, and insight delivery.
• Operate with a high degree of independence, exercising sound judgment in prioritization, stakeholder engagement, and strategic execution.
• Demonstrate flexibility in managing evolving priorities and supporting multiple risk and governance initiatives as business needs change.