B
Bestegg3mo ago
New
New
USD 70000–80000/yr
Back Office Team Manager
OtherTeam Manager
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Quick Summary
Overview
Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools.
Technical Tools
mentoringperformance-managementproject-management
Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.
We offer top-tier benefits and growth opportunities in a culture built on our core values:
Put People First – We foster an inclusive, flexible, and fun workplace.
Create Clarity – Open communication drives trust and results.
Get Things Done – We focus, prioritize, and deliver with excellence.
Deliver with Heart – We lead with kindness, humility, and strong teamwork.
Listen to Our Customers – Their needs drive our innovation.
Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella.
We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you're inspired by growth and want to make a real difference, Best Egg is the place for you.
We’re proud to be an equal opportunity employer committed to building a diverse, inclusive team.
The Manager of Backoffice will manage and develop a Best in Class team that is responsible for helping
resolve customer issues originating primarily from inbound correspondence. This includes, but is not
limited to, misapplied payments, credit bureau updates and disputes, and general servicing requests.
The Manager of the Backoffice team will also oversee and manage lien filings and terminations. This
position will report to the Specialty and Backoffice Team Lead and will be responsible for ensuring
that we achieve and maintain service level standards and quality objectives. The manager will also
assist with planning, recruiting/hiring, quality management, strategic testing and special projects.
Keys to success in this role will include enhancing the Customer Experience, creating efficiencies
within processes, identifying and addressing customer trends, and fostering a strong, transparent
relationship with all Colleagues. Flexibility, excellent time management and multi-tasking skills are
essential.
Location & Eligibility
Where is the job
Wilmington, United States
Hybrid — some on-site time required
Who can apply
US
Listing Details
- Posted
- February 4, 2026
- First seen
- May 5, 2026
- Last seen
- May 14, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 35%
- Scored at
- May 6, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Salary
USD 70000–80000
per year
External application · ~5 min on Bestegg's site
Please let Bestegg know you found this job on Jobera.
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Back Office Team ManagerUSD 70000–80000