Sr. Internal Controls Manager

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease.  We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).

Betterment is looking for a Sr. Internal Controls Manager to shape our internal control environment and prepare for IPO readiness.This high-visibility role sits at the center of the company’s SOX readiness program. You’ll ensure our risk and control matrices stay current, drive ongoing compliance across business process controls and IT general controls, serve as a hands-on reviewer where needed, and act as a key point of contact for our external auditors. You’ll work directly with stakeholders across Finance, Risk, Revenue Operations, Firm Operations and Engineering, with meaningful exposure to senior leadership. This is an opportunity to have substantial influence over the structure and direction of our controls function at a critical stage of the Company’s evolution.

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $145,000-168,000

This job may also be eligible for variable compensation in the form of a company incentive bonus. 

• Lead the annual risk assessment, control scoping, and materiality exercise in partnership with the Controller, aligning on controls in scope for validation and external audit walkthroughs
• Own the design, documentation, and ongoing assessment of entity-level controls
• Maintain and refresh the company’s business process control and IT general control risk and control matrices, ensuring risks, controls, and ownership are accurate and current
• Execute and coordinate control validation and effectiveness testing across all in-scope processes.
• Lead the preparation for and coordination of external audit walkthroughs, partnering with process owners to clarify evidence expectations, execution guidance, and remediation timelines
• Own ongoing access governance and SoD monitoring programs.
• Perform SOC 1 report reviews 

Evaluate control deficiencies, assess severity, and recommend remediation paths in coordination with the Controller and CFO.

• Bachelor’s degree in Accounting, Finance, MIS, or a related field
• 8+ years of experience in internal audit, internal controls, or SOX compliance, with evidence of progressive responsibility
• Deep working knowledge of COSO, SOX 404, ITGC frameworks (access management, change management), and risk and control matrix methodology
• Experience with business process controls across common enterprise cycles: revenue, expenditures, payroll, financial close, and treasury
• Exceptional communication skills and comfort managing up and cross-functionally in a rapidly changing control environment ( Willingness to learn and adopt new technologies, including AI-assisted workflows and automation tools

• Experience with systems in our stack: NetSuite, Zip, Stripe, Salesforce, Numeric, ADP, Greenhouse, Pave, Okta, FastPath, or Hyperproof
• An active CPA license or professional certifications such as CISA are beneficial
• A mix of public accounting, consulting, or private company work experience
• Prior experience leading a  SOX audit cycle or IPO readiness process
• Experience in technology and/or financial services industries

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better.

We set them for the company, our customers, and ourselves—and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.

When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

• A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave. 
• Flexible paid time off (and encouragement to use it!)
• Meaningful opportunity for community building through our 7 Employee Resource Groups
• Empowerment to own and lead change and affect the business
• Dedicated professional development opportunities
• Lunch from our in-house chef at our NYC headquarters

We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues.

In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions.

On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of  applications for open positions, we’re unable to offer individual feedback during the interview process. 

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process!

Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter. 

Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.

E-Verify Statement

Betterment participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
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We collect and store personal information for the purposes of candidate tracking (for this role and future opportunities). The information you provide in the course of completing your application will be kept for up to 24 months. We use tools provided by third-party service providers but do not share candidate information for any purpose other than for recruiting. To access the data that is collected, request deletion or to make updates to your candidate profile, please email team.hire@betterment.com.