Automotive Center General Manager

The Store Manager is a self-driven and self- reliant leader responsible for the overall success, profitability, and performance of the store. This individual is accountable for achieving and exceeding financial goals while ensuring a five-star customer experience. Collaborating closely with the Store Owner, the Store Manager manages all aspects of store operations, including staff, sales, service, and property maintenance.

-Some Benefits include -

-Dental
-Vision
-Life Insurance
-401k
-Disability
-Accident Insurance
-Legal Shield
-Paid Time Off
-Weekly Pay
-Employee Discount Program
-Employee Assistance Program
-Uniforms Provided
-Pay based on experience and certifications

- Position Description- 

Lead. Inspire. Drive Results.

The Store Manager is a self-driven and self- reliant leader responsible for the overall success, profitability, and performance of the store. This individual is accountable for achieving and exceeding financial goals while ensuring a five-star customer experience. Collaborating closely with the Store Owner, the Store Manager manages all aspects of store operations, including staff, sales, service, and property maintenance.

-        Self-Reliant: Takes full responsibility for store success, performance, and profitability.
-        Leadership: Inspires, motivates, and develops staff to achieve their best.
-        Customer Focus: Dedicated to providing a five-star experience for every guest.
-        Analytical Thinking: Uses data and KPIs to drive decision-making and continuous improvement.
-        Organizational Skills: Effectively manages multiple priorities and store operations seamlessly.
-        Adaptability: Can develop, alter or shift habits and processes for the purpose of development.
-        Sales Driven: Shows the ability to sell store services and drive profitability throughout the store. A proven track record of profit, development and store growth is required

-Essential Duties and Responsibilities-
-        Ensure the store operates profitably and meets or exceeds goals set by the store owner.
-        Develop clear goals and actionable plans in alignment with overall store objectives.
-        Drive sales and implement processes to promote efficient and profitable store operations.
-        Manage all aspects of employee performance including scheduling, training, HR matters, and general supervision.
-        Manage all staffing needs in accordance with performance, budgets and shop goals
-        Foster a five-star customer experience and uphold high standards of service and work quality.
-        Oversee inventory management, equipment maintenance, and ensure cleanliness of store and property.
-        Maintain and address property and building needs as they arise, coordinating repairs or improvements as needed.
-        Manage store budgets, maintain accurate paperwork, and perform administrative duties per store owner requirements.
-        Demonstrate a “Lead from the Front” work ethic, setting a strong example for all team members.
-        Monitor and analyze store performance metrics and implement strategies for continual improvement.
-        Resolve customer concerns promptly, ensuring satisfaction and retention.
-        Work alongside administrative representatives to maintain accurate documents and files.
-        Ensure compliance with all company policies and local, state, and federal regulations.

Communicate effectively with staff and store owner to support a collaborative work environment.

 - Qualifications -
 
-Proven ability to manage, drive and deliver financial results while controlling costs. Must be proven.
- Associates Degree in Business management or related field or equivalent work experience.
-Excellent communication skills, and the ability to train, lead, and develop teams while meeting or exceeding sales goals.
-Excellent organizational skills and the ability to maintain schedules, deadlines and shows dependability and consistency.
-Ability to influence and motivate a team to achieve set goals and objectives.

-Ability to problem solve, manage inventory, merchandising, and customer service
-Knowledge in automotive sales and service. ASE certificated recommended but not required. 
-Ability to work off days or as needed based on store staffing. 
-Able a pass a Motor Vehicle and Background Check. 
-Ability to accurately manage inventory.
-Experience with managing employees of 10 or more.
-Proven track record in customer service.
-Committed to processes and shows dependable attendance.