Warehouse Assistant, San Clemente, California

About Us

At BikesOnline, our mission and purpose of "Ride More, For Less" is born from our belief that cycling has the power to improve lives, and the environment. We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh while we do it. 

Founded in 2011, we’re global in our approach and presence with staff in 6 countries and growing. We have a genuine focus on nurturing our team with perks like flexible work arrangements, health care, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint. 

We are passionate cyclists who love inspiring others to ride more. We design our products, provide expert advice and support initiatives to encourage people from all walks of life to enjoy more cycling adventures. We are committed to delighting customers by sourcing and making quality products for less and providing a simplified and exceptional experience.

What Will You Do

The Warehouse Assistant is responsible for supporting warehouse, inventory, and shipping operations to ensure efficient workflows. This role is critical for maintaining accurate inventory, timely dispatch, and high levels of customer satisfaction for our online retail operations. You will provide hands-on support across all areas of the warehouse, including receiving, picking, packing, and inventory control. Responsibilities include, but are not limited to:

Key Responsibilities

• Pick and pack orders accurately to ensure timely dispatch
• Sort, organize, and store inventory in the correct warehouse locations
• Receive, count, verify, and document incoming shipments of parts and accessories
• Scan delivered items to ensure quality and report any damaged or missing inventory to supervisors
• Remove inventory from trucks or shipping containers and deliver items to the correct warehouse location
• Ensure all items are packaged and labeled correctly for shipment
• Assist with space management and stock placement to maintain an organized environment
• Utilize required safety equipment and ensure the workspace and aisles remain free of debris and hazards
• Work as an active team member and liaise with customer service and warranty teams to support company goals
• Perform other relevant tasks to support the efficient fulfillment of orders and the safe and effective operation of the warehouse

What You’ll Have?

• Experience in end-to-end fulfillment operations, including the precise execution of picking, packing, shipping, and receiving protocols to maintain inventory integrity
• Proven ability to navigate Warehouse Management Systems (WMS) and a strong understanding of inventory control processes to ensure stock accuracy and efficient workflow management

• Highly proficient in using digital tools and task management software such as Asana or specific shipping platforms to coordinate logistics, track assignments, and manage daily warehouse documentation
• Fully capable of meeting the physical demands of a high-volume warehouse, including the safe lifting, manoeuvring, and handling of heavy cartons and bulk stock items
• A meticulous approach to work with high attention to detail and strong organizational skills, ensuring all shipments meet quality standards and the warehouse remains orderly
• A reliable and proactive professional with clear communication skills and a dedicated, hands-on work ethic aimed at supporting overall team and company goals
• Experience working in online retail or direct-to-consumer operations is preferred
• Strong time management skills and the ability to prioritize tasks effectively in a fast-paced environment are preferred

What We Believe In

Our company values are integral to our culture and success. We expect that you embrace our core values, with behaviours and actions that:

• Delight the Customer.
• Focus on the Process.
• Take Responsibility.
• Learn Grow and Develop.
• One Team Together.

Why You’ll Love Working Here?

When you embark on your journey with Bikes Online, you’re not only joining a close-knit community, but contributing to a dynamic and rapidly expanding industry - sparking newfound creativity and innovation.

We both welcome and value employee perspectives, as inclusivity and collective contribution are the foundations of our culture.

If you’re passionate about bikes, that’s amazing! However, if not, our wealth of knowledge will allow you to absorb new skills.

From personal development to career opportunities - we invest in our people and culture, providing a safe, trustworthy, and flexible work environment.

We encourage you to be inquisitive, be yourself, and join the Bikes Online family!

How To Apply?

If this sounds like you, there’s no better time to join a team already full of awesome humans. Please include a cover letter outlining your interest in BikeOnline and a resume with your application. 

We will be in touch with you soon after you submit your application, as long as you have

• Working rights in the United States

BikesOnline is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.