Senior Product Designer (Priv Controls)

Bitwarden is looking for a Senior Product Designer to join the Bitwarden Center of Excellence (COE) team and drive design for its Privileged Access Management (PAM) product. PAM is Bitwarden's offering for securing, monitoring, and controlling access to an organization's most sensitive infrastructure and systems — used by security, IT, and DevOps teams to vault privileged credentials, broker and record privileged sessions, enforce just-in-time access, and maintain audit-ready visibility over standing and elevated access.

This role is primarily for someone who excels at designing technical, workflow-driven products for security and infrastructure audiences. The core design surfaces are the PAM web app and admin console, including privileged account and credential vaulting, access approval and just-in-time elevation workflows, session brokering and recording, discovery of privileged accounts across environments, and audit/compliance reporting. The core design challenge is making high-stakes access control and monitoring workflows feel clear, trustworthy, and efficient for security practitioners who expect precision, auditability, and speed.

• →Own end-to-end design for the PAM product: privileged account and credential vaulting, access approval and just-in-time elevation workflows, session brokering and session recording/monitoring, privileged account discovery, and audit/compliance reporting.
• →Analyze product feedback from security, IT, and infrastructure users, track market trends in privileged access management and identity security, and generate, test, and iterate on design concepts for new and existing experiences.
• →Create user flows, prototypes, and production-ready designs for developer and engineering execution.
• →Design and prototype security-centric solutions that work across the PAM web app, admin console, and integration surfaces (SSO, directory services, SIEM).
• →Conduct and moderate customer and user feedback sessions, surveys, and usability engagements with technical, security-focused audiences.
• →Collaborate and facilitate critique sessions with Product Managers for a diverse stakeholder audience.
• →Partner with roles and teams across the company — including the broader Bitwarden Center of Excellence — to identify opportunities for continuous UX improvement across the PAM surface.
• →Contribute to and evolve the Bitwarden design system as the PAM product grows.

• 5+ years of experience in product design or equivalent experience 
• Ability to communicate designs through sketches, wireframes, high-fidelity mockups, and prototypes
• Expertise in Figma, Claude, Chat GPT, V0, Adobe XD, GitHub, or other design and dev tools (we primarily use Figma paired with other generative tools)
• Experience in planning and executing comprehensive user research and testing cycles
• Familiarity with prompt writing for AI tools
• Technical design expertise: knowledgeable of front-end engineering practices, designing systems, and applying systems thinking
• Collaborative and adaptable mindset
• Demonstrated experience in influencing leadership regarding design direction by using data and user feedback to justify decisions
• Openness and authenticity, paired with strong communication skills
• Excitement and enthusiasm for open source and better internet security 
• An online portfolio or examples of work showcasing a variety of artifacts created in developing UX solutions.

• • The Bitwarden user community loves staying secure, and the feeling is mutual. Come to work each day with a sense of purpose and bring a more secure internet experience to everyone, from friends and family to the world’s largest organizations.
  • Become an expert. You’ll become immersed in the prominent technology markets of security and open-source software.
  • Bitwarden remains dedicated to building a diverse and talented team. Work with a motivated and supportive team of colleagues worldwide.
  • Learn and grow. Take on new challenges with your team’s support and join the Bitwarden #growth-club to continue your personal and professional development.

We are committed to fostering an inclusive workplace where everyone can do their best work. We welcome applicants from all backgrounds and make employment decisions based on skills, experience, qualifications, and business needs.