Blackcloak1mo ago

USD 70–80/yr

Client Account Manager

United StatesRemoteFull Timemid

SalesOtherClient Account ManagerAccount Manager

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Quick Summary

Overview

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft.

Technical Tools

saas

As a Client Account Manager, you’ll be responsible for maintaining and growing business relationships with corporate clients. Reporting directly to the VP of Revenue and working closely with Client Success, you will ensure clients are attaining maximum value from BlackCloak, renewing their relationship with BlackCloak every year, and scouting opportunities for growth within established accounts.

You should be the type of person who enjoys creating new relationships and fostering them over time. You will have a strategic mind - mapping out the champions, decision influencers, decision makers, and procurement personnel and processes within each of your assigned accounts - focused on making sure they all see value in their partnership with BlackCloak. You will be a trusted advisor to your clients as well as to your internal teammates in client success, sales, and marketing.

Manage relationships with key clients across industries

Create value-add through regular touchpoints

Craft compelling reports on utilization and value-add stories

Partner with the Client Success Team to deliver exceptional corporate and individual client engagement

Research and build new relationships within existing accounts, including with executive stakeholders

Collaborate with members of the BlackCloak Executive team - making sure every client has connections with our senior leadership team

Achieve ARR goals

Create strategies and take necessary actions for maintaining industry-best renewal rates, on-time

Meet and exceed upsell targets

Provide reporting and insights both across the company and your accounts to ensure all see the value and success of the program

Prepare and deliver ongoing account renewal and revenue expansion forecasts

Work side-by-side with account executives, bringing in new corporate clients to ensure a seamless onboarding process and transition to account manager

Provide weekly utilization reports internally

Report to clients monthly and quarterly, or weekly, as required.

5+ years experience in software and/or SaaS sales to large enterprises

BA/BS or equivalent combination of education and experience

Track record of success consistently exceeding sales goals

Ability to travel within the United States

Experience with information security and online privacy a plus

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

Listed under

United States

Listing Details

Posted: March 17, 2026
First seen: March 26, 2026
Last seen: May 14, 2026

Posting Health

Days active: 48
Repost count: 0
Trust Level: 51%
Scored at: May 14, 2026

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Blackcloak

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BlackCloak is a leader in digital executive protection offering cybersecurity and privacy protections for high-profile individuals and corporate executives.

Employees

125

Founded

2018

Domain

blackcloak.io

Jobs

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Salary

USD 70–80

per year