Technical Writer (Entry-Intermediate)

Belfast · Alberta · Calgarysenior

OtherTechnical WriterProject & Program Management

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Quick Summary

Key Responsibilities

Collaborate with developers, product managers, and UX teams to translate technical concepts into clear, actionable content.

Technical Tools

OtherTechnical WriterProject & Program Management

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Are you passionate about creating developer-focused documentation that makes complex technology simple? Join us as an Intermediate/Senior Technical Writer and take the lead in reimagining content for Coverity, our cutting-edge static analysis security testing tool. This is your chance to influence documentation strategy, improve user experience, and collaborate with world-class engineers to deliver content that matters.

Responsibilities

~1 min read

→Collaborate with developers, product managers, and UX teams to translate technical concepts into clear, actionable content.
→Write developer-facing documentation for Coverity and other Black Duck products.

Requirements

~1 min read

These are the most important requirements.

1+ year of experience as a technical writer. (We’ll accept less on-the-job experience in candidates who have more technical skills.)
Experience with at least one programming language.
Comfortable in the command-line or (even better) familiar with Bash scripting.
Familiarity with Git and GitLab (or similar source control).

Experience with any of the following would make candidates more appealing.

Atlassian JIRA and Confluence
Agile methodologies
Documenting SaaS software
Documenting application security software
Demonstrated ability to think about and improve the user experience, whether advocating for the user in the Agile process or writing documentation that is easy for customers to us
API documentation and OAS3 files
Testing API examples with tools like Postman and cURL
Docs-as-code workflows and tools (Git, pull requests)
DITA markup and the accompanying tools. For example, creating ditamaps, tasks, concepts, and reference topics from scratch; using keys; using a ditaval for conditional processing

Pay Range

$60,000—$74,400 CAD

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.