Senior Product Designer

BLENers are passionate about using technology to solve real-world problems. For over 20 years, we've been helping government agencies and businesses transform their digital experience. We bring fresh perspectives to every project, from modernizing legacy systems to building cloud-native applications to experimenting with technology that’s just around the corner. We value building long and enduring partnerships to solve complex challenges by putting humans at the center of all the experiences. Our team thrives on turning tricky problems into solutions that are practical, accessible and performant.

 

Senior Product Designers at BLEN lead our teams in creating effective digital solutions through user-centered design. They combine domain knowledge, design expertise, and strategic thinking to guide projects from conception to completion. Our design team makes key decisions, communicates clearly with all stakeholders, and analyzes user data to inform choices. They ensure our products meet client needs, align with business goals, and deliver exceptional user experiences.

 

As a Senior Product Designer at BLEN, you will lead the development of innovative digital solutions for our federal clients. Your responsibilities will include:

 

●      Collaborate with management, engineering, and product teams to shape design vision and strategy

●      Guide cross-functional teams in delivering high-impact design solutions aligned with client goals

●      Develop and maintain design initiative briefs and discovery artifacts to foster shared purpose and success metrics

 

●      Partner with clients to identify key challenges and prioritize user-centered outcomes

●      Oversee design delivery, ensuring quality and adherence to client expectations

●      Serve as the primary design point of contact for stakeholders

 

●      Leverage deep knowledge of user-centered design methodologies to lead iterative, outcome-driven development

●      Make critical decisions to keep projects on track and aligned with evolving client needs

●      Balance program strategy with tactical design support as needed

 

●      Mentor and coach junior designers, fostering professional growth

●      Build and maintain strong relationships with internal and external stakeholders

●      Participate in grading candidate homeworks and panel interviews

 

●      Lead the delivery of design work including sketches, wireframes, UX flows, low and high fidelity prototypes

●      Champion user needs and inclusive design in priority-setting and trade-off management

●      Drive adoption of iterative, outcome-focused design practices

●      Develop strategies that maximize value delivery within program constraints

 

●      Lead accessibility tasks inclusive of 508 compliance and stay informed of emerging accessibility standards

●      Ensure design processes and deliverables comply with relevant standards and regulations

Your main goal will be to ensure our products effectively address our clients' challenges through impactful, user-centered design.

 

 

●      Bachelor's degree plus 7+ years of relevant experience

●      Advanced experience in content design skills including plain language, inclusive content, concise writing, and content strategy

●      Advanced knowledge of UX process and craft skills

●      Experience tackling undefined, complex challenges with a strategic mindset

●      Prior experience serving as a mentor to junior level team members

●      Proficiency with design software such as Figma, Miro, Adobe or other designer tools

 

●      Master's degree in Design, HCI, or related field

●      Experience with design systems and pattern libraries

●      Knowledge of emerging design trends and technologies

●      Professional certifications such as UXPA, IxDA, or other related certifications

●      Experience in government or public sector projects

 

Ideal candidates will demonstrate a blend of design expertise, leadership skills, and a commitment to continuous professional development and innovation in user experience design.

 

Getting a really good Product Designer is difficult. We know that.

 

You're probably tired of getting calls from recruiters. Yep. We are too.

 

But, if you are a really good person that fits our team culture. We want to talk to you.

 

We are a small, creative and highly technical team.

 

Our heroes are the scrappy folks that dare to dream and do great things. We love people that care more about doing the right thing than taking a shortcut.

 

We believe in finishing projects and floor our clients by how much we cared about their project.

 

We believe in integrity and because we're small, we are very selective of our partners and clients.

 

We do not use phrases like 'human resource' because you are NOT a resource. You are a team member and we will treat you like one.

 

●      We will treat you fairly.

●      We give you space to grow both personally and professionally.

●      We will hear your ideas even when we disagree -- especially when we disagree.

●      We will be equitable with our success and be honest with our challenges.

●      We will always tell you the truth. Even when the truth is difficult.

 

●      Must be a US Citizen or legal resident and able to work domestically

●      Must be able to attain low-level security clearance

 

●      Remote

●      It’s unlikely, but there may be a need to travel to Washington, DC.

 

●      Work from anywhere.

●      Competitive pay.

●      A contribution to your health benefit.

●      The chance to work on high-visibility projects and make a significant impact.