blinkhealth10d ago
New
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Customer Support Supervisor | Onsite-Chesterfield
United States·ChesterfieldmidOtherSupervisor
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Quick Summary
Overview
Company Overview:Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Technical Tools
OtherSupervisor
Responsibilities
~1 min read- →Manage a growing team of Patient Support Specialists and assist with the day-to-day operations of the Patient
- →Support team to ensure operational excellence and adherence to SLAs
- →Review and analyze team and individual Specialists’ performance data to meet and exceed structured performance targets across the team
- →Collaborate with cross functional stakeholders on the implementation of company and department initiatives to drive operational improvements & productivity gains to support business and linear team growth
- →Manage the queue, backlogs and workflows of the Patient Support team and make tradeoffs to optimize performance
- →Leverage customer insights and expertise to identify workflow and process improvements to optimize the overall customer experience
- →Leverage your business expertise and use discretion to resolve complex and ambiguous escalations from Patient Success team
- →Foster a collaborative, cohesive, and enjoyable team dynamic
- Bachelor’s Degree in Communication, Business Administration or equivalent degree/experience
- 3+ years of leadership experience in a fast paced environment
- 2+ years of customer service, call center, healthcare, pharmacy or other relevant experience
- Strong leadership; ability to provide critical and on-time feedback and coaching to team members and business partners
- Ability to leverage data to make crucial decisions independently
- Strong problem solving skills, especially when working with ambiguous information
- Attention to detail with a knack for precision and organization
- Confident, patient, respectful, and a clear communicator
- Fully onsite role in Chesterfield, MO
What We Offer
~2 min read✓Medical, dental, and vision coverage starting day 1 — HDHP plan is free for you and your family, plus a $100/month HSA contribution from Blink
✓401(k) with traditional (pre-tax) and Roth (after-tax) options
✓15 days of paid vacation per year (increases to 21 days after your 4th anniversary)
✓56 hours of paid sick time per year
✓12 weeks of paid parental leave for birthing parents; 4 weeks for non-birthing parents (including adoption and foster placement)
✓Short-term and long-term disability coverage at no cost (60% income replacement)
✓Life insurance at 1x salary (minimum $50k, up to $100k)
✓Observed pharmacy holidays plus 2 floating holidays per year
✓Commuter FSA for pre-tax transit and parking savings; free onsite parking at all pharmacy locations
✓Employee Assistance Program (EAP) with counseling, life and wellness coaching, legal/financial advice, and more
✓Free snacks and drinks daily at all pharmacy locations
Location & Eligibility
Where is the job
Chesterfield, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- July 7, 2026
- First seen
- July 15, 2026
- Last seen
- July 16, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 29%
- Scored at
- July 15, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on blinkhealth's site
Please let blinkhealth know you found this job on Jobera.
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