Blockchain24d ago

Consumer Operations Data Analyst Intern

France·Parisentry

Operations Data AnalystData & AI

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Quick Summary

Overview

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency.

Key Responsibilities

Build and maintain Python scripts that automate repetitive manual tasks across Customer Support, Fraud, and Trust & Safety operations Design and deploy workflow automation pipelines, ensuring robustness, scalability, and reliability from the outset…

Technical Tools

pythonsqlcustomer-support

Responsibilities

~2 min read

→Build and maintain Python scripts that automate repetitive manual tasks across Customer Support, Fraud, and Trust & Safety operations
→Design and deploy workflow automation pipelines, ensuring robustness, scalability, and reliability from the outset
→Monitor deployed automations proactively, identifying and resolving failures before they impact operations
→Conduct ad-hoc data analyses on operational metrics, including anomaly detection, resolution time trends, and fraud rate patterns
→Build and maintain dashboards that give the Operations team real-time visibility into key performance indicators
→Set up alerting systems that surface operational issues before they escalate into user-impacting incidents
→Translate complex data outputs into concise, actionable recommendations that non-technical colleagues can act on
→Partner with the Trust & Safety Manager to scope and prioritize data projects based on operational impact
→Document automation workflows and analytical methodologies to support knowledge transfer within the team

→Currently enrolled in an engineering school, computer science program, or equivalent with a specialization in Data, Computer Science, or Statistics, and seeking a final-year internship (stage de fin d'études)
→Proficient in SQL, with the ability to write complex queries against large operational datasets
→Proficient in Python, with hands-on experience using it for data manipulation, scripting, and automation
→Able to take a project end-to-end: from scoping the problem to building, monitoring, and documenting the solution
→Strong analytical mindset, with a genuine focus on root cause analysis rather than surface-level reporting
→Fluent in English, the primary working language in an international environment; French fluency is also required
→Experience with API integrations or workflow automation platforms (such as n8n, Make, or Zapier) is a plus
→Interest in cryptocurrency, blockchain technology, or the Web3 ecosystem is a plus