Blockchain3mo ago

IT Support Engineer Intern

United States·Dallasentry

Customer SupportOtherIT & AdministrationSupport EngineerIt Support Engineer

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Quick Summary

Overview

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency.

Key Responsibilities

Support day-to-day activities and projects within the IT support team. Assist in delivering initiatives related to: Troubleshooting hardware, software, and network issues. Setting up new employees' workstations and getting them up to speed.

Technical Tools

google-workspacejiranotionslackfintechmentoring

Responsibilities

~1 min read

→Support day-to-day activities and projects within the IT support team.
→Assist in delivering initiatives related to:

→Troubleshooting hardware, software, and network issues.
→Setting up new employees' workstations and getting them up to speed.
→Maintain a secure and efficient IT environment, keeping our data safe and systems running smoothly.
→Work closely with the IT team to improve processes and increase operational efficiency.
→Administer and support cloud-based tools including Google Workspace, Atlassian products (Jira, Jira Service Management), 1Password, Notion, and Slack and many more.

→Conduct research, analysis, and reporting to support business decisions.
→Collaborate with cross-functional teams such as HR, Legal Product, Engineering, Finance, Compliance, etc.
→Prepare documentation, presentations, or insights for internal stakeholders.
→Learn industry best practices and contribute ideas to improve processes and outcomes.

→Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field, or have equivalent practical experience..
→Strong analytical and problem-solving skills.
→Clear written and verbal communication skills.
→A proactive mindset and willingness to learn in a fast-paced environment.
→Strong organizational skills and attention to detail.
→Interest in fintech, crypto, digital assets, or technology-driven businesses.

What We Offer

~3 min read

We are shaping the world of finance and now is the right time to join. We have exceptionally talented Blockstars who are eager to share their knowledge and help you grow your career. We offer a collaborative on-site working environment where no two days are the same and you will be able to create impact from your first day. You will also receive:

✓Hands-on experience at a global leader in crypto and fintech.

✓Real project ownership with measurable business impact.

✓Mentorship and guidance from experienced professionals.

✓Exposure to a high-growth, international, and regulated environment.

✓Opportunity for a full-time role based on performance and business needs.

✓Competitive full-time salary for your level of experience

✓Based in our Dallas office with four days per week in-person collaboration

✓Daily free lunch at the office

✓ClassPass to keep you moving and well

✓Apple equipment to do your best work

✓The chance to make a real impact and grow your career at a fast-scaling global crypto company

✓Flexible, modern, and people-first work culture