Associate Academy Content Consultant

As an Associate Academy Content Consultant, you will join the broader Customer Experience Group. You will be an integral part of the Academy team, which functions as our in-house product education provider. Your role will be to support the creation of educational content that empowers Bloomreach users through intuitive onboarding and ongoing product education - helping them become independent users of our Bloomreach Solutions.

Working closely with senior Content Consultants and Operational Specialists, you will apply foundational instructional design principles to develop engaging learning materials. You will contribute to projects from start to finish under the guidance of experienced team members, while bringing a fresh perspective and enthusiasm for learning.

We'll provide the tools, resources, and mentorship to set you up for success - this is a great opportunity to build your content development skills in a fast-paced, collaborative environment.

You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. Your starting salary will be 1 800€ gross per month plus additional benefits.

• Support the design and development of learning experiences, including e-learning modules, instructor-led training materials, quizzes, and other supporting resources - under the direction of senior team members
• Assist in collaborating with subject matter experts (SMEs) and stakeholders to gather content and support the definition of learning objectives
• Apply foundational instructional design principles as guided by the team, and contribute ideas for improvement
• Contribute to cross-departmental collaboration efforts to support product adoption and knowledge sharing
• Assist with portfolio-level initiatives including modularization and learning journey development
• Help maintain a selection of courses, flagging areas for improvement and executing updates as directed
• Bring your fresh ideas!

• Strong command of English (B2+)
• Eagerness to learn in a fast-paced, dynamic environment
• Strong attention to detail and time management skills
• Strong interpersonal skills and a collaborative mindset
• Curiosity and willingness to quickly pick up new topics
• Motivation to contribute to large, time-sensitive projects as part of a team
• Interest in cross-departmental collaboration
• Previous experience or coursework in education, instructional design, or customer-facing roles is a plus

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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