Service Director - Automotive

• Competitive compensation, based on experience and performance
• Full-time, on-site leadership role
• Five-day workweek, closed on Sundays
• Opportunity to lead an established service team while improving processes, coaching talent, and driving stronger results
• Culture that values professionalism, consistency, growth, and long-term career fit

• →Oversee the daily rhythm of a high-activity service department, balancing customer experience, team output, and departmental performance
• →Lead, coach, and develop frontline service personnel and technicians, reinforcing accountability and career growth
• →Use operating metrics to spot trends, remove bottlenecks, and improve hours sold, repair order flow, labor performance, and retention
• →Work closely with cross-functional leaders to keep parts availability, communication, and handoffs aligned
• →Step in on escalated client concerns with professionalism, urgency, and sound judgment
• →Strengthen training, consistency, and process discipline to support a polished, high-trust customer environment
• →Uphold safety, policy, and documentation standards across service operations
• →Build a department culture centered on urgency, follow-through, teamwork, and measurable improvement

• Track record leading automotive service operations in a dealership environment
• Experience managing advisors and technicians in a performance-driven shop
• Strong command of fixed operations metrics and service department financial drivers
• Confident coach who can elevate standards without losing the team
• Professional presence and strong communication skills
• Stable career history and a reputation for follow-through
• Valid driver's license and ability to satisfy screening requirements

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