Service Project Manager

• →Lead day to day coordination for service agreements, preventive maintenance visits, and corrective work across multiple customer sites.
• →Partner with field technicians, vendors, and internal stakeholders to align schedules, site access, materials, and customer expectations.
• →Prepare quotes, service proposals, work summaries, and closeout documentation with strong attention to timing and detail.
• →Track open work orders, monitor deliverables, and escalate risks early to keep commitments on time and on budget.
• →Maintain organized digital records for completed service activity, including approvals, notes, receipts, and supporting paperwork.
• →Support an on-site service operation in Nashville by helping organize dispatch activity, technician readiness, and customer communication.
• →Contribute to process improvements related to purchasing, material flow, and service administration.
• →Participate in an after hours call rotation to help triage urgent service needs and route support appropriately.

• Experience coordinating field service, facilities, construction support, maintenance operations, or contract administration in a fast-moving environment.
• Strong Microsoft Office skills, especially Excel and Word, with the ability to manage documentation and status reporting.
• Associate degree in business, operations, engineering technology, logistics, or a related discipline is preferred.
• Clear and professional communication skills, with the ability to work across customers, technicians, suppliers, and internal teams.
• Strong organizational instincts, sound judgment, and the ability to manage multiple priorities at once.
• Valid driver’s license and ability to travel occasionally to customer or vendor locations as needed.
• Authorization to work in the United States without sponsorship.

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