GENERAL MANAGER (GM) Embassy Suites Palmdale, CA

We are seeking an experienced, hands-on General Manager to lead operations at a 156-room Embassy Suites in Palmdale, California.

This is a high-impact leadership role for a hospitality professional who can drive operational performance, lead teams, strengthen guest satisfaction, and deliver financial results.

The ideal candidate is a strong operator, visible leader, and business-minded hotel executive who can balance guest experience, team engagement, and bottom-line performance.

• → Oversee all aspects of hotel operations, including Rooms, Housekeeping, Engineering, Food & Beverage, Sales, and Guest Services
• → Drive financial performance, including revenue, expense controls, labor management, and GOP performance
• → Lead forecasting, budgeting, and P&L accountability
• → Ensure strong guest satisfaction, service recovery, and brand standards execution
• → Lead, develop, and hold accountable the hotel leadership team
• → Support sales efforts and partner with commercial leadership to grow market share
• → Maintain brand compliance, quality assurance readiness, and operational discipline
• → Oversee meeting/event operations (4,000 sq. ft. of meeting space)
• → Support capital planning, maintenance priorities, and asset preservation
• → Build an engaged culture focused on performance, service, and retention

• 5+ years progressive hotel leadership experience
• Prior General Manager or strong Assistant General Manager experience in a branded hotel required
• Full-service hotel experience strongly preferred
• Experience with Hilton brand standards a plus
• Strong background in financial management, labor controls, and guest service performance
• Proven ability to lead teams, solve problems, and drive results
• Experience with P&L accountability, forecasting, and operational planning
• Systems knowledge such as OnQ or similar preferred

We are looking for a leader who can:

✔ Drive operational and financial performance
✔ Lead from the floor, not just the office
✔ Build strong teams and accountability
✔ Balance guest satisfaction with business results
✔ Bring energy, discipline, and ownership mindset

Referrals welcome.