Leader in Training - San Francisco

United States·San FranciscoFull-timelead

OtherLeader In Training

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Quick Summary

Overview

At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet.

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About the Job

As a Blue Bottle Leader in Training, you assume a pivotal role in guiding the team members towards consistently delivering exceptional hospitality and coffee experiences, all while ensuring adherence to cafe standards and attainment of business objectives.

The Leader in Training collaborates closely with the Cafe Leader to oversee critical aspects such as ordering, inventory management, and workflow optimization, aiming to enhance the financial and operational performance of the cafe. They also play a key role in nurturing a culture of continuous learning within the team, prioritizing training and development initiatives that focus on hospitality excellence, product quality, and overall team growth. In essence, they serve as catalysts for excellence, fostering the highest standards among their team members, guests, and the business alike.

Must be willing to relocate within a 50-mile radius of our market area.

Aligned with our Guiding Principles, our Leaders in Training serve as inspirational figures, embodying the core values of Blue Bottle and setting the standard for excellence in leadership. They invite our team members, vendors, and guests to create community through coffee.

Assume full accountability for cafe operations in the absence of the Cafe Leader, ensuring smooth and efficient functioning

Foster a culture of respect, inclusivity, and continuous learning within the team, celebrating diversity and promoting development through feedback, coaching, and mentoring

Communicate and uphold Blue Bottle's sustainability values, motivating team members to contribute to organizational goals

Assist in recruiting a diverse team and manage performance through feedback, recognition, and addressing concerns promptly

Optimize staffing and shift management to deliver exemplary hospitality, adhering to quality standards for beverage and food preparation

Enhance guest experience through engagement, technical product education, and handling feedback and escalations professionally

Collaborate with the Cafe Leader on business analysis, strategic planning, and action plans for sales, restocking, merchandising, inventory, and scheduling

Ensure accurate accounting of transactions, maintain inventory levels, and contribute to scheduling activities

Adhere to safety policies and procedures, report concerns, and promote a safe and respectful workplace

Manage controllable budget and labor hours efficiently, ensuring accountability and reporting any issues promptly

Adept at coaching individuals of diverse learning styles and backgrounds, demonstrating patience and adaptability to ensure their success

A catalyst for excellence, setting and upholding elevated standards for both themselves and their team members

A consummate communicator proficient in imparting information effectively and delivering constructive feedback with tact and empathy

Exhibits astute judgment and decision-making capabilities, approaching challenging situations with a proactive and positive problem-solving mindset

A collaborative strategist adept at identifying and eliminating obstacles to streamline processes and achieve goals, prioritizing clear communication and decisive action

Committed to fostering a culture of empathy and understanding, valuing meaningful connections with both team members and guests

Driven dedication to environmental sustainability, actively pursuing initiatives that contribute to a sustainable future for our people, our company, and our planet

Eligible to work in the United States and 18 years of age or older

1-2 years working in a leadership role or experience leading a team, with a strong preference for coffee, food, and beverage

Completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire

Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire

Familiarity with online collaboration and organization tools, including Google Docs

A flexible schedule and are available to work mornings, evenings, weekends, and holidays

Ability to smell and taste; you’re tasting and smelling coffee and food, helping ensure quality control for each cup and plate

Ability to listen and speak; you’re listening and speaking with our guests to take and fill orders, and guide and create experiences.

The role is performed in an environment that may involve exposure to environmental conditions, including elevated temperatures from food and beverage preparation equipment, and cooler temperatures in refrigerated spaces

Comprehensive health, dental, and vision coverage for eligible employees starting on your first day

Best-in-class coffee training and continuing education

Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships)

401(k) plan

Paid time off & paid volunteer hours

50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise

2 free drinks during shifts for cafe team members

Flexible spending account & commuter benefits

Employee Assistance Program

Additional benefits information