Manager, Quality - Korea

South KoreaFull-timesenior

OtherManager

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At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do.

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OtherManager

At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet.

Blue Bottle Coffee is looking for an experienced Quality Manager to lead Quality and Food Safety for our South Korea Roastery. This role is responsible for continuously improving the Quality Management System (QMS) for coffee roasting and food manufacturing operations, ensuring compliance with Korean regulatory requirements while upholding Blue Bottle's global quality and food safety standards.

The role will cover, but is not limited to, quality system planning and certification, supplier quality management, end-to-end production quality assurance, regulatory compliance, quality risk management, food safety programs, quality data analysis, root cause investigation and CAPA, government inspections, and leading the local Quality team to foster a strong quality culture across the organization. This role will also partner closely with Operations, Supply Chain, Coffee, R&D, and Global teams to establish scalable quality systems, ensure end-to-end product traceability, and deliver products that consistently meet Blue Bottle's global quality specifications.

You will report directly to the Global Head of Coffee Quality.

Quality Management System: Develop, implement, and continuously improve the Quality Management System (QMS) for coffee roasting and food manufacturing operations, ensuring compliance with Korean regulations, Blue Bottle global standards, and food safety management systems such as HACCP and ISO/FSSC 22000.

Production Quality Assurance: Lead end-to-end quality assurance across raw materials, production processes, and finished products by establishing quality standards, monitoring critical control points, analyzing quality data, and driving continuous process improvement.

Supplier Quality Management: Establish and manage supplier quality programs, including supplier qualification, audits, performance evaluation, and corrective actions to ensure a reliable and compliant supply chain.

Quality Risk & Issue Management: Lead the investigation and resolution of quality and food safety issues through root cause analysis, CAPA implementation, risk assessment, and regulatory inspections, ensuring timely and effective issue resolution.

Global Quality Partnership: Partner closely with global Quality teams to report quality performance, implement global quality initiatives, share best practices, and ensure alignment with company-wide quality standards.

Principles First: Demonstrates an uncompromising commitment to quality, making decisions based on quality standards and principles without compromising product integrity.

Systems Thinking: Takes a holistic approach to quality management by identifying root causes and implementing sustainable, system-level improvements rather than focusing solely on short-term fixes.

Results Orientation: Uses data and facts to drive decision-making and effectively executes corrective and preventive actions to deliver measurable improvements.

Influencing Across Functions: Builds strong partnerships and effectively influences cross-functional stakeholders to drive quality improvements, even without direct reporting authority.

Crisis Management: Remains calm under pressure and demonstrates sound judgment to make timely decisions and effectively manage urgent quality and food safety issues.

Bachelor's degree in Food Science, Food Engineering, Biotechnology, Chemistry, Agriculture, or a related field.

8+ years of experience in quality management within the food and beverage industry.

3+ years in a factory Quality Manager role or an equivalent leadership position is a plus.

Hands-on experience in quality management for food manufacturing operations (e.g., bakery, dairy, beverages, ready-to-eat foods), with a strong understanding of food processing operations and quality control principles.

In-depth knowledge of Korean food manufacturing regulations and compliance requirements, with the ability to independently assess and ensure regulatory compliance.

Expertise in Food Safety Management Systems, including HACCP, ISO 22000. (FSSC 22000 experience is a plus)

Proven experience in quality issue investigation and resolution, with proficiency in quality management tools and methodologies such as RCA, CAPA, FMEA, and SPC.

Experience in the food processing industry, such as food manufacturing, coffee roasting, or coffee retail/franchise operations, with a strong understanding of food and coffee quality management is a plus.

Professional certifications related to coffee quality and sensory evaluation, such as Q Grader, SCA Sensory Skills, or SCA Roasting, are highly preferred.

Experience in quality management within a multinational corporation or international food company, with familiarity with global quality management systems and governance.

Solid understanding of the Korean food industry supply chain, with hands-on experience in supplier quality management and local supplier development.

Experience establishing quality management systems for a greenfield manufacturing facility is highly desirable.

Fluent in Korean, Business-level Chinese or English is required.

블루보틀커피코리아(유)는 다음과 같이 입사지원자의 개인정보를 수집하고 이용하고자 개인정보 처리에 대한 동의를 요청드립니다.

개인정보 수집 및 이용에 대한 동의 (필수)

1. 개인정보의 수집 및 이용 목적 : 입사 지원, 채용 전형의 진행, 채용 진행사항 관련 안내

2. 수집하는 개인정보의 항목 : 이름, 성별, 생년월일, 주소, 휴대전화번호, 지원경로, 이메일, 학력사항, 경력사항, 어학/기타자격, 사회활동, 수상경력, 병역사항, 추가 제출 서류(이력서, 자기소개서, 포트폴리오 등)

3. 보유 및 이용기간 : 입사지원자의 개인정보는 향후 채용 가능 자원 관리를 위해 회사의 인력풀에 보관합니다. 다만, 입사지원자가 개인정보의 삭제를 원하는 경우 지체 없이 해당 정보를 삭제합니다.

지원자는 개인정보 수집 및 이용에 동의하지 않을 권리가 있습니다. 다만, 상기 개인정보를 제공하지 않으실 경우 회사는 공정한 채용을 진행할 수 없기 때문에 지원에 제한이 있을 수 있습니다.

민감정보 수집 및 이용에 대한 동의 (필수)

1. 민감정보의 수집 및 이용 목적 : 입사 지원, 채용 전형의 진행, 직무수행 가능 여부의 판단

2. 수집하는 민감정보의 항목 : 보훈사항, 장애사항(장애여부, 장애유형), 채용검진결과 (각 대상자에 한함)