Enterprise Sales Engineer — CEE

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OtherEnterprise Sales Engineer

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Quick Summary

Key Responsibilities

Partner with Enterprise Customers Lead consultative discovery engagements to uncover customer operational challenges, modernization priorities, cloud transformation initiatives,

Technical Tools

OtherEnterprise Sales Engineer

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

BlueCat’s Network Observability platform is transforming how organizations gain visibility, control, automation, and confidence across increasingly complex digital infrastructures. Together, we deliver market-leading network observability, infrastructure intelligence, performance monitoring, telemetry analytics, and automation solutions that help enterprises improve resiliency, accelerate troubleshooting, reduce operational complexity, and enable digital transformation across hybrid and multi-cloud environments.

We’re looking for a high-impact Sales Engineer who thrives at the intersection of technology, business strategy, and customer engagement. This is not a traditional demo-focused role. You’ll act as a trusted technical advisor to enterprise customers and channel partners, helping organizations modernize network operations, improve operational visibility, automate infrastructure workflows, and achieve measurable business outcomes.

You’ll collaborate across Sales, Product, Engineering, Customer Success, and Go-to-Market teams to shape customer strategy, influence product direction, and drive long-term customer value throughout the entire customer lifecycle — from evaluation and adoption through expansion and ongoing success.

If you enjoy translating deep technical expertise into measurable customer outcomes — and want to work with cutting-edge observability, telemetry, AI-assisted operations, and infrastructure intelligence technologies — we’d love to meet you.

Responsibilities

~1 min read

Partner with Enterprise Customers

→Lead consultative discovery engagements to uncover customer operational challenges, modernization priorities, cloud transformation initiatives, and business objectives
→Advise customers on network observability, telemetry strategy, AI-assisted operations, and infrastructure intelligence best practices across hybrid and multi-cloud environments
→Conduct executive and technical workshops that align technical capabilities to measurable business outcomes, operational efficiency, resiliency, and ROI
→Lead proof-of-value engagements that demonstrate operational improvements, faster troubleshooting, reduced downtime, and automation outcomes
→Guide customers through technical evaluations, onboarding, adoption, and expansion initiatives to ensure long-term customer success
→Build trusted advisor relationships with technical teams, operations leaders, architects, and executive stakeholders

Technical Expertise:

Strong understanding of enterprise networking, network operations, network security, infrastructure modernization, and observability architectures
Experience supporting complex enterprise environments spanning on-premises, cloud, SaaS, and hybrid/multi-cloud infrastructures

Deep knowledge of:

Routing and switching technologies
Network observability and monitoring platforms
Telemetry technologies including NetFlow, Flexible NetFlow (FNF), IPFIX, streaming telemetry, and analytics platforms
PCAP / Deep Traffic Analysis
QoS and application-aware networking
Network Security components (Firewalls, IPS/IDS, NDR,…)
Wireless networking and network security concepts
API-driven infrastructure and automation frameworks
Infrastructure-as-Code tools and orchestration platforms
Cloud networking architectures and operational visibility strategies
Understanding of DHCP/DNS infrastructure components and enterprise architectures.
Familiarity with AI-assisted operations, infrastructure intelligence, operational analytics, and automation-driven workflows is highly valued
Experience integrating platforms using APIs, automation frameworks, or orchestration technologies is strongly preferred
CCNP, CCIE, or equivalent networking expertise is a strong plus

Customer Engagement & Advisory Skills:

Exceptional consultative selling and relationship-building abilities
Strong executive communication and presentation skills, with the ability to influence both technical and business stakeholders
Ability to connect technical capabilities to measurable business outcomes, operational efficiency, and strategic initiatives
Strong facilitation, discovery, and advisory skills within complex enterprise sales cycles
Comfortable leading both technical deep dives and executive-level strategic conversations
Self-starter mindset with strong analytical thinking, adaptability, and problem-solving instincts

Experience & Education:

Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or related field — or equivalent practical experience
Experience in sales engineering, solutions engineering, network engineering, technical consulting, customer success engineering, or related customer-facing technical roles
Experience working collaboratively across Product, Engineering, Sales,
Marketing, Customer Success, and Services organizations
Comfortable supporting customers in a remote-first engagement model with moderate travel as needed for strategic customer engagements and industry events

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget

Dedicated Wellness Days and Wellness Week

A Lifestyle Spending Account

An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.