Product Manager Network Observability

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Product ManagementProduct Manager

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Quick Summary

Overview

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations.

Requirements Summary

1–3 years of experience in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering Hands-on experience or familiarity with networking technologies such as routing, wireless,…

Technical Tools

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Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

BlueCat is a Network Intelligent Operations company, helping organizations transform their networks into a source of actionable insight, control, and automation. Our platform leverages AI-driven intelligence to enable teams to proactively manage, secure, and optimize complex, distributed environments through intelligent network operations.

BlueCat is seeking a Product Manager (Technical) to support the evolution of our Network Observability offering, including the LiveNX product and a new Network Synthetics initiative.

In this role, you will work closely with customers (network engineers) and collaborate across engineering, sales, sales engineering, support, and marketing to execute the product roadmap, gather customer insights, and deliver impactful features that drive customer value and business growth.

What You’ll Do

Contribute to the execution of the product roadmap for Network Observability, including LiveNX and Network Synthetics
Support the definition and delivery of features for the Network Synthetics product
Translate product requirements into user stories and maintain a well-prioritized backlog
Collaborate with internal teams and field stakeholders to deliver high-quality features and enhancements
Assist in incorporating AI-driven insights into observability workflows, including event correlation, root cause analysis, and emerging agentic capabilities
Engage directly with customers and field teams to gather feedback, validate use cases, and understand real-world challenges
Partner with sales engineers and customer-facing teams to support demos, evaluations, and customer engagements
Develop training and enablement materials, including documentation, demos, presentations, and customer-facing webinars
Support go-to-market activities, including product launches and enablement
Track product performance metrics and contribute to ongoing analysis and reporting

What You Bring

1–3 years of experience in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering
Hands-on experience or familiarity with networking technologies such as routing, wireless, NetFlow, or similar
Strong customer orientation, with experience engaging users, gathering feedback, or supporting customer-facing activities
Interest in observability, AI/ML, or data-driven products
Strong analytical thinking and problem-solving skills
Ability to break down complex problems and communicate clearly
Experience working in agile or fast-paced environments
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)

Why Join BlueCat

Opportunity to contribute to AI-driven Network Intelligent Operations and observability
Be part of a company where AI is a core driver of innovation, powering advanced capabilities like correlation, automation, and agentic workflows across the network
Hands-on experience working on innovative products, including Network Synthetics
High exposure to customers and real-world use cases
Collaborative, cross-functional environment with strong mentorship
Competitive compensation and benefits
A culture that values innovation, ownership, and impact