Customer Solutions Manager

United States·Colorado Springsmid

OtherSolutions Manager

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Quick Summary

Overview

About Bluestaq At Bluestaq, we build secure data platforms that matter for space missions, national defense, healthcare systems, and commercial innovation.

Key Responsibilities

Own Customer Success & Relationships Serve as primary point of contact for Prostaq customers from contract signature through ongoing O&M Build trusted advisor relationships with customer leadership, technical teams, and program offices Understand…

Requirements Summary

Required: 8+ years in customer-facing technical roles (solutions architecture, professional services, technical account management, or program delivery) 3+ years leading technical delivery teams in fast-paced, customer-critical environments Deep…

Technical Tools

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Bluestaq is launching Prostaq, our managed delivery offering for the Unified Data Library (UDL). As organizations increasingly need secure, scalable data platforms but lack the expertise or capacity to manage them, Prostaq provides end-to-end installation, management, and sustainment services.

We're seeking a Customer Solutions Manager to build and lead the Prostaq Delivery Team from the ground up. This is a rare opportunity to shape a new business line, establish delivery standards, and own customer relationships for one of our most strategic offerings.

You'll be the face of Prostaq, bridging technical delivery teams and customers, ensuring exceptional outcomes from first install through ongoing operations. Think Bluestaq Professional Services meets mission-critical software systems: deeply technical, relentlessly mission-aligned, and outcome-obsessed for our customers.

Responsibilities

~1 min read

→Prolonged periods of sitting at a desk and working on a computer.
→Must be able to lift up to 15 pounds at times.
→Must be able to access and navigate each department at the organization's facilities.

Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

Bluestaq is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other status protected by state or local law.

Bluestaq will make reasonable accommodations for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief unless doing so would result in an undue hardship to Bluestaq or a direct threat. Employees needing such accommodation are instructed to contact Human Resources immediately at contact.us@bluestaq.com.

Date the Position Closes: Applications will be accepted for 60 days beyond the posting date, or until the position is filled, whichever comes first.