UX/UI Design Researcher (AI-First Organization)

• Lead qualitative and quantitative research across the product lifecycle, with emphasis on AI-driven features.
• Translate ambiguous product and AI concepts into clear research and validation plans.
• Conduct research to uncover user needs in complex, AI-assisted workflows.
• Test advanced interactions (automation, AI suggestions, feedback loops) to ensure usability and clarity.
• Design and analyze experiments (A/B tests, behavioral data) to improve product and AI performance.
• Evaluate trust, comprehension, and mental models to ensure AI experiences are intuitive and predictable.
  
  

• Design and iterate on AI-powered features, turning insights into effective UX and UI solutions.
• Collaborate across products to create cohesive experiences and support platform unification.
• Simplify complex, AI-driven workflows to improve usability and clarity.
• Partner with Product, Engineering, and Data to design human-in-the-loop systems.
• Contribute to scalable design patterns for consistent AI interactions across the platform.
• Balance research and design execution to deliver high-quality, user-centered experiences.
  
  

• Shape product strategy through research-backed insights.
• Frame hypotheses and define success metrics.
• Influence roadmap prioritization with evidence.
• Co-own discovery processes.

• Translate insights into actionable UX recommendations.
• Partner on prototyping and iterative validation.
• Elevate interaction models for AI-powered workflows.
• Maintain design systems informed by research insights.

• Ensure research is technically informed and feasible.
• Test early-stage prototypes.
• Provide usability feedback during build cycles.

• Connects UX insights to adoption, expansion, and retention
• Understands commercial implications of UX decisions
• Partners in pre- and post-launch research

• Present insights clearly and persuasively.
• Influence high-level strategy.
• Elevate research as a core business driver.

• Establish scalable research practices in a fast-growing AI environment.
• Create user panels, feedback loops, and research repositories.
• Define standards for AI experience evaluation.
• Embed research rituals into product development.
  
  
  

• AI features ship with validated user confidence and clarity.
• Product decisions are grounded in evidence.
• Cross-functional teams actively rely on research insights.
• Users demonstrate high engagement, trust, and satisfaction.
• Research becomes a proactive strategic input — not a reactive step.

• 6+ years in UX Research, Design Research, or Human-Computer Interaction.
• Experience working in AI-driven, data-heavy, or automation-first products.
• Demonstrated success influencing product strategy through research.
• Experience in B2B SaaS, complex workflows, or technical products preferred.
• Portfolio demonstrating research translated into actionable design solutions (Strongly Preferred).
• AI-First Organization Experience (Strongly Preferred)

You:

• Thrive in highly collaborative environments.
• Translate research into business language.
• Influence without authority.
• Navigate ambiguity confidently.
• Align technical and non-technical stakeholders.
• Bring structured thinking to complex systems.

• In-depth interviews
• Contextual inquiry
• Ethnographic research
• Diary studies
• Usability testing
• Concept testing

• Survey design & analysis
• Behavioral data interpretation
• A/B testing frameworks
• Metrics definition for UX success
• Experiment design

• Experience with AI model evaluation frameworks.
• Familiarity with NLP systems, recommendation engines, or predictive analytics.
• Experience in enterprise workflow research.

• Systems thinker.
• Naturally curious and hypothesis driven.
• Comfortable with ambiguity and rapid iteration.
• Strong storyteller and communicator.
• Empathetic but data-rigorous.
• Design-oriented (not just research-oriented).
• Comfortable challenging assumptions constructively.

• You will help define UX standards for AI-driven systems.
• You will design features putting insights into action.
• You will influence foundational product decisions.
• You will work directly with executive leadership.
• You will shape how humans interact with intelligent systems at scale.

If you are excited about designing human-centered experiences in an AI-first world — and thrive at the intersection of product, technology, and research — we’d love to speak with you.

• Values and mission-based ethos that drives our product development strategy 
• Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)  
• Hybrid/Remote working arrangements 
• Competitive compensation and robust benefits offerings, including 401(k) plan with match! 
• Flexible PTO 

We are an equal opportunity employer and value diversity here at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

No Agencies Please, C2C candidates will not be utilized at this time. 
NO Relocation or Sponsorship are being offered for this position.