Bosta
Bosta4mo ago

CCTV - Ticketing Agent

Cairo · CairoFull-timemid
OtherAgent
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Quick Summary

Overview

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best.

Technical Tools
OtherAgent
About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
About The Role:

Job Code:
2025ADMI-215

The CCTV - Ticketing Agent will be the central point of contact for all CCTV systems management, ensuring the integrity, accuracy, and availability of our surveillance infrastructure to support investigations and daily operations.
  • Responsible for taking care of CCTVs requests from investigation team
  • Reporting any down cameras to operations and agency responsible for bosta cameras
  • Responsible for accurate timings for CCTV extraction based on scanning action 
  • Monthly hubs visits to check cameras location 
  • Responsible for cameras naming based on hubs layout 
  • Incase of any layout changes - responsible for reporting to hub manager and head of ops
  • Knowledge of complaint management principles, techniques, and best practices.
  • Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders.
  • Strong problem-solving and decision-making abilities, with a customer-centric approach.

    • Listing Details

    Posted
    December 17, 2025
    First seen
    March 26, 2026
    Last seen
    April 24, 2026

    Posting Health

    Days active
    29
    Repost count
    0
    Trust Level
    27%
    Scored at
    April 24, 2026

    Signal breakdown

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    Bosta
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    Bosta is a pioneering tech-driven logistics company providing next-day delivery services to e-commerce businesses across Egypt, Saudi Arabia, and the UAE.

    Employees
    350
    Founded
    2017
    Jobs
    View 81 jobs
    View company profile

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    BostaCCTV - Ticketing Agent
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