Event Manager

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

We're seeking an experienced and highly organized Events Manager to join our Global Events team. In this role, you'll plan and execute a variety of events, including trade shows, customer events, internal meetings, and webinars.

The ideal candidate has 3–5 years of event management experience, thrives in a fast-paced environment, and can manage multiple projects while delivering exceptional attendee experiences. You'll work closely with Marketing, Sales, Customer Success, and Executive stakeholders to bring events to life while supporting broader team operations and processes.

This role reports to the Director of Global Events and requires travel of up to 50–60%, based on business needs.

Event Planning & Execution:

• →Manage end-to-end planning and execution of in-person, virtual, and hybrid events.
• →Develop project plans with timelines, estimated spend and desired outcomes.
• →Coordinate with various third-party vendors (ie conference venues, promotional services, catering, booth agency) to ensure proper execution.
• →Support on-site event execution and problem-solving.

Cross-Functional Collaboration:

• →Partner with internal stakeholders to align events with business goals.
• →Serve as a primary contact for vendors, agencies, and external partners.
• →Communicate project updates and key milestones throughout the event lifecycle.

Budget & Operations Management:

• →Manage budgets, track expenses, and support post-event reconciliation.
• →Negotiate vendor and venue contracts.
• →Effectively manage the procurement and contracting process 
• →Maintain event documentation and operational processes.

Event Performance & Attendee Experience:

• →Deliver engaging experiences that reflect our brand and business objectives.
• →Manage registration, attendee communications, and guest services.
• →Measure event success and identify opportunities for continuous improvement.

• 3–5 years of event planning, event marketing, or event management experience.
• Experience supporting trade shows, customer events, conferences, and virtual programs.
• Strong project management and organizational skills.
• Ability to work on multiple events at the same time.
• Excellent communication and stakeholder management abilities.
• Experience managing budgets and vendor relationships.
• Ability to travel frequently and work flexible hours as needed.

• Experience in a B2B technology, SaaS, fintech, or corporate environment.
• Familiarity with event management platforms and registration tools.
• Experience with CRM and marketing automation platforms.
• Bachelor's degree in Event Management, Hospitality, Marketing, Communications, or a related field.

• Delivering events on time and within budget.
• Creating outstanding attendee experiences.
• Building strong partnerships with internal and external stakeholders.
• Driving measurable business impact through engagement, pipeline generation, and customer retention.
• Continuously improving event processes and operational efficiency.