Staff Product Manager, Shared Services

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Boulevard is the client experience platform purpose-built for salons, spas, medspas, and wellness businesses. More than 5,000 businesses use Boulevard to manage scheduling, payments, marketing, and client relationships — processing over $5 billion in payments annually. We've raised $188M in funding and are scaling fast, with growing ambitions in multi-location and enterprise franchise operators.

Every product Boulevard ships depends on the underlying platform: identity, permissions, audit logging, eventing, API federation, and, increasingly, the AI infrastructure powering the next generation of intelligent experiences. As we grow from 5,000 to 50,000+ businesses, these foundational systems become more critical, not less. That's what this role is about.

As Staff PM for Shared Services, you'll own the platform foundation every Boulevard product team builds on. This is high-leverage, deeply technical work — your decisions directly shape what Boulevard can build, how fast, and how safely.

• →Experience with enterprise security and compliance frameworks (SOC 2, HIPAA, PCI) and how they translate into platform requirements
• →Fluency with AI tools as part of your own practice — using them to accelerate discovery, sharpen tradeoff analysis, or communicate complex technical decisions
• →Experience in vertical SaaS, services-industry platforms, or multi-tenant B2B environments

Boulevard is at an inflection point — going upmarket, investing in AI, and scaling toward a much larger ambition. Every growth vector depends on the platform you'll own:

• Enterprise customers won't buy without granular permissions and audit trails — that's you
• Product teams can't move fast without reliable eventing, feature flags, and federation — that's you
• No one builds on a platform they can't trust with their customers' data — that's you

At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we’re happy to share a good-faith estimate of the base salary range for this role. For candidates in NYC, the SF Bay Area, and Seattle, the anticipated base salary range is $157,000 - $196,500 per year. For all other U.S. locations, the anticipated base salary range is $141,000 - $181,795 per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling.