Business Systems Analyst III (Salesforce)

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

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  Partner with Marketing Operations, Sales Operations and other GTM business stakeholders to ensure enhancements and upgrades of GTM systems run accurately and efficiently according to business requirements and prioritization

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  Assist with the planning, evaluation and implementation of functionality and features in Salesforce systems

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  Ownership for vetting end-user business requirements, solution specification design, configuration, project management, implementation, and system integration

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  Implement lead life cycle flow and make recommendations for enhancements or change based on Sales systems roadmap

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  Effectively manage schedules and communicate changes as necessary to stakeholders

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  Ensure that system quality and program standards meet objectives and desired results are achieved

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  Work closely with business partners to define requirements and ensure that solutions deliver best-in-class results and business processes

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  Enhance data integrity through effective design, maintenance and security in Salesforce

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  Work on cross functional projects involving customer success and related GTM systems

• Bachelor's degree in Computer Science, Engineering, Business or related field

• 3+ years experience with Salesforce application and CRM analytics scalable to Go-to-Market solutions

• 3+ years of system implementation experience and knowledge of owning techno-functional deliverables in a project, including functional design and QA

• Strong knowledge of Sales business processes in the Lead-to-close cycle

• Extensive knowledge of Salesforce architecture and integrating with other applications/systems

• Understanding of API integration with CRM, Marketing Automation platforms

• A successful track record of strong project management skills and high level of attention to detail

• Demonstrated ability to work with partners of diverse backgrounds both in and outside of the organization

• Openness and eagerness to acquire knowledge about emerging cloud technologies within the GTM landscape

• Preferred skills:

• Previous experience in a systems implementation practice, management consulting firm, or fast-paced environment is advantageous

• Knowledge of Marketing systems is an added advantage

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice. 

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