Braze2mo ago

Sales Operations Analyst

São Paulomid

SalesOperationsSales Operations Analyst

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Quick Summary

Requirements Summary

Bachelor’s degree in Business, Operations,

Technical Tools

SalesOperationsSales Operations Analyst

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Responsibilities

~1 min read

→Leverage Fullcast and other GTM tools to design, launch, and optimize sales territories, ensuring equitable allocation of accounts that align with Braze’s ideal customer profile and drive revenue growth
→Partner closely with sales leadership and cross-functional teams, including Business Development, Regional Sales Operations, Commissions, and Finance, to develop and maintain frameworks for territory planning, account assignment, quota setting and resource allocation
→Maintain and update Sales Rules of Engagement (RoE) and other sales process documentation, ensuring alignment with organizational policies, sales strategies, and territory models
→Analyze sales data, territory performance, and other metrics to identify high-propensity accounts, uncover discrepancies, support accurate forecasting, and provide actionable insights
→Support the implementation and continuous improvement of sales processes, tools, and systems (including Fullcast), enhancing operational efficiency and data integrity
→Coordinate end-to-end onboarding and offboarding for Sales team members from a Sales Operations perspective, including provisioning access to sales tools, setting up and updating user roles in CRM, managing quota and territory assignments, and ensuring alignment with HR, IT, Finance and Sales leadership
→Ensure the accuracy and completeness of CRM account data and territory assignments, proactively identifying and addressing data quality issues
→Prepare and deliver regular reports on sales performance and territory effectiveness

Requirements

~1 min read

Bachelor’s degree in Business, Operations, or a related field
3-5 years of experience in a B2B SaaS sales or operations environment
Proficient in Salesforce (SFDC) reporting
Highly skilled in Google Sheets and/or Microsoft Excel, with strong attention to detail and data analysis capabilities
Excellent communication skills, with the ability to convey information clearly and concisely, actively listen, and engage in meaningful dialogue to foster understanding and collaboration
Comfortable working in ambiguous situations and proactive in building and refining strategic frameworks and processes
Excel at building partnerships across teams and collaborating effectively with cross-functional stakeholders
Committed to continuous learning and growth, proactively seeking feedback and sharing new skills, knowledge, and experiences to drive innovation

Bonus: Experience administering and optimizing Fullcast (or a similar territory planning tool) and CaptivateIQ (or similar sales comp software), including designing, configuring, and streamlining workflows and automations within the platform.