brcr6mo ago

Cafe Assistant General Manager

La Jolla-Ca--Bird Rock Coffee Roasters The Villagemid

OtherAssistant General Manager

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Support the GM in coaching, developing, and inspiring your team Manage shift operations including opening/closing procedures and service standards Handle inventory management, ordering,

Technical Tools

OtherAssistant General Manager

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Training & development
Vision insurance

Location: La Jolla, CA
Employment Type: Full-Time (32-40 hours/week)
Reports To: General Manager & Regional Operations Manager

About Bird Rock Coffee Roasters

Since 2006, Bird Rock Coffee Roasters has been serving San Diego the best possible coffee while supporting farms socially, economically, and environmentally. We're more than a coffee company – we're a community of people committed to quality, genuine customer service, integrity, and continuous improvement.

The Opportunity

We're looking for an Assistant General Manager who's ready to step into cafe leadership and help drive our business forward. This isn't just about managing shifts – it's about developing people, maintaining excellence, and building something meaningful alongside a team that genuinely cares about what they do.

You'll work directly with our General Manager to run daily operations, coach and develop your team, and ensure every guest experiences the quality and customer service Bird Rock is known for. This role is perfect for someone who's ready to take the next step in their leadership journey and wants hands-on experience in all aspects of cafe management.

What You'll Do

Lead People & Operations:

Support the GM in coaching, developing, and inspiring your team
Manage shift operations including opening/closing procedures and service standards
Handle inventory management, ordering, and cost control
Step into problem-solving mode when challenges arise

Drive Excellence:

Maintain our product quality standards – every single time
Ensure guests receive genuine customer service that reflects our values
Monitor and improve key metrics: service times, ticket averages, labor costs
Uphold cafe maintenance and aesthetic standards
Exposure to P&L management and understand how your decisions impact the business

Grow & Develop:

Participate in ongoing training and leadership development
Build your skills in business operations, team management, and specialty coffee
Embrace fierce conversations and authentic communication
Take ownership of your growth and your team's success

What We're Looking For

Required:

1-2 years of supervisor or team lead experience
Strong multi-tasking abilities and problem-solving skills
Cash handling and POS system experience
Ability to work weekends, holidays, and flexible hours
Genuine passion for customer service

Preferred:

3+ years in retail or customer service environments
2-3 years in cafe, restaurant, or food service
1-2 years in specialty coffee (we'll teach you if you're eager to learn!)
Experience with inventory management

You'll Thrive Here If You:

Care deeply about coffee quality and attention to detail
Communicate directly, kindly, and authentically
Want to understand the business, not just run shifts
Lead with curiosity and a growth mindset
Value building real relationships with your team and guests
Take pride in creating excellent experiences

What We Offer

Competitive compensation
Health benefits (for eligible positions)
Free coffee (obviously) and cafe discounts
Ongoing training and professional development
Clear leadership development path

Ready to Join Us?

If you're ready to grow as a leader while serving some of the best coffee San Diego has to offer, we'd love to hear from you.

To Apply:
Send your resume and a brief note about why you're interested in growing with Bird Rock Coffee Roasters.

Bird Rock Coffee Roasters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.