Customer Support - Tax

Who are we?
At Bright, we create cutting-edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support.

We’re all about creating opportunities for businesses to succeed—and for you to shine. Join us and be part of a supportive, collaborative team that values your voice and contributions.

The Opportunity
We are looking for a Tax Support Executive to join our growing support team. This is a varied and rewarding role for someone looking to build or develop their career at the intersection of technology and accounting. You will be the first point of contact for our customers, troubleshooting queries and guiding users to confident outcomes with our tax software. The ideal candidate is resourceful and composed under pressure, with a genuine commitment to delivering excellent customer experiences. You’ll be joining a team whose support is consistently recognised as among the best in the industry.

Why Bright?
We believe in empowering people to grow professionally while maintaining balance in their lives. At Bright, you’ll work in a dynamic, inclusive environment that supports your personal and career aspirations. We invest in our people—through learning and development, a collaborative culture, and the tools to do your best work.