Senior Human Resources Business Partner

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Brightwheel is seeking an exceptional Senior Human Resources Business Partner to drive department-level people strategy and serve as a trusted advisor across multiple teams. The right candidate can transition seamlessly from 1:1 coaching and employee relations to designing big picture structures and strategies. You believe that candor is kindness; you demonstrate empathy for all team members while balancing company goals. You are an AI-fluent operator who actively leverages AI tools to scale your impact, and you are energized by mentoring and developing other HRBPs and People team members. You are excited to collaboratively identify opportunities to enable high performance and help brightwheel fulfill its mission to transform early childhood education.

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• Proven experience in a business partner role in a fast-growth environment

• Track record of developing peers and junior team members; comfortable serving as a coach and capability multiplier on a People team, not just an individual contributor

• Ability to proactively build relationships, offer expert insight, and drive impact with your business partners; you are confident and comfortable working with senior leaders and demonstrate the ability to challenge or dissent while maintaining a strong and productive relationship

• Ability to navigate challenging employee situations and conversations with impeccable judgment; strong experience and pattern recognition in handling a wide range of HR questions and interpersonal situations

• High empathy approach coupled with communication that is clear and candid, driving the right outcomes for employees and the business

• Top-notch critical thinking and root cause problem solving abilities; the ability to diagnose a cultural or management enablement issue and drive a strategy to make improvements

• Ability to independently prioritize in a fast-paced environment and manage complex process and projects end-to-end

• Outstanding verbal and written communication skills; able to write or edit critical documents from performance plans to annual reviews to employee policies and communications

• Demonstrated experience using AI tools (e.g., Claude, ChatGPT) in day-to-day work to draft, analyze, synthesize, and accelerate output; bias toward integrating AI into core HR workflows rather than treating it as a side experiment

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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