Delivery Network Assistant (Exams)

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role Description & Purpose Join our team in supporting the secure and compliant delivery of exams. This role provides essential operational, logistical, and administrative support, ensuring venues, equipment, and materials are prepared, available, and managed to the highest standards. You will support all stages of the exam cycle, including venue coordination, setup, materials handling, test-day delivery, monitoring, and post-test activities. Working in line with British Council and awarding body requirements, you will help maintain exam security and integrity, ensure accurate handling of resources and equipment, and provide high-quality support to the delivery team to ensure smooth and successful exam operations. Role Accountabilities As part of our Exams team, you will play a key role in supporting the secure and efficient delivery of exams, from preparation through to post-test activities. You will help identify, book and prepare venues, ensuring all signage, materials, equipment and IT resources are in place and ready for use. You will support the secure handling, storage and transportation of confidential exam materials, including work within the Confidential Materials Room (CMR), and assist with packing, dispatch and post-test processing. Acting as a point of contact for venue staff and supervisors during test delivery, you will help maintain high operational standards while providing logistical support to candidates, partners and delivery teams. You will be responsible for following strict security, integrity, compliance and health and safety procedures, supporting venue audits, maintaining accurate records, and escalating any incidents or irregularities. The role also involves assisting with venue payments, equipment procurement, stock management and resource tracking. Working to tight deadlines, you will plan and prioritise your workload effectively, participate in test-day rosters including early mornings and weekends, and support the coordination of temporary and venue-based staff to ensure successful exam delivery. Qualifications & Experience Essential * Risk awareness and attention to detail * Customer service and communication * Problem-solving under time pressure * Ability to manage multiple priorities under tight timeframes. * The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable * Basic understanding of risk, compliance, and confidentiality procedures. * Experience in logistics, event coordination, or regulated service delivery * Experience working with assessment services. Important Information * Location: the position is based on site, in Bogota, Colombia. * Contract Type: this is a permanent, full-time position, 35 contracted hours per week. * Salary: 2.850.000 COP per month, based on qualifications and experience * Benefits: 20 days annual leave plus public holidays, British Council assumes 100% of costs of social security (Pensions and EPS), Health Insurance scheme (spouse and dependant coverage) * Right to Work: The candidates must have legal right to live and work in Colombia. We may not offer visa sponsoring or relocation on this occasion. * Background Screening: all successful candidates are obliged to undergo comprehensive background screening * Closing Date: 28th July 2026 A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org