Associate Director/Director of Exchange Operations

Oversee core exchange operations across market-facing functions

Partner with Product and Marketing on campaigns, launches, and trading initiatives

Own user and KYC feedback loops, turning insights into actionable improvements

Monitor token performance, liquidity, and trading activity

Oversee exchange visibility and data accuracy on platforms such as CMC

Work cross-functionally to improve product, trading experience, and workflows

Drive process improvements and operational efficiency

Track key metrics across trading, liquidity, and operational performance

8–12+ years of experience in exchange operations, trading operations, product operations, or related roles (crypto / fintech preferred)

Strong understanding of exchange mechanics, including trading flows, liquidity, and token performance

Experience working cross-functionally with Product, Marketing, and Risk teams

Data-driven mindset, comfortable analyzing operational and market data

Ability to manage multiple workstreams in a fast-paced environment

Strong communication and stakeholder management skills

Hands-on and execution-focused, with the ability to operate at both strategic and operational levels

Experience in crypto exchange or digital asset platforms

Familiarity with CoinMarketCap (CMC) or similar market data platforms

Exposure to token listings, liquidity management, or market operations

Experience working with trading data or market performance metrics

Basic understanding of KYC / onboarding processes in fintech or crypto