Senior Manager, IT - Pricing Software Application

    ESSENTIAL DUTIES AND RESPONSIBILITIES   Has oversight of one or multiple software engineering teams, in the development of specific modules/applications​. Leads the collaborative development of an application strategy that matches IT’s stated goals and technology strategy and application roadmap(s) that supports BFS’s needs. Leads projects from requirements to completion​. Selects and follows appropriate agile and/or other development principles to ensure the team consistently delivers high quality solutions. Identifies service delivery gaps and implements plans to improve outcomes. Serves as point of contact or subject matter expert for the business on complex systems and coordinates work across teams. Maintains an understanding the business’ needs, system functionality and processes to align IT strategy with areas of growth and potential cost savings. Creates the balance of the technical investment and the adoption/ reuse of the existing systems and tooling within team(s). Upholds standards (e.g., coding standards and review) and enables team members to do the same. ​ Evaluates technical feasibility, design and security optimization, production issues and ensures technical quality throughout the development process. Identifies new technologies, industry trends and best practices to be incorporated into IT policies and roadmap. Maintains long-term relationships with vendors and other third-party resources to ensure high quality services are delivered consistently. Serves as the point person for interaction with multi-functional teams to eliminate blockers, hold technical discussions and solve immediate problems.     SUPERVISORY RESPONSIBILITIES   This job has supervisory responsibilities, including but not limited to: supervises assigned team members (in-person and remote); talent selection and training; planning, assigning, and directing work; performance management, including conducting performance reviews; recognizing team members; addressing and resolve concerns timely, escalate for help when necessary.   MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Bachelor's degree from an accredited college/university. 10+ years relevant work experience. Or an equivalent combination of education and experience.     COMPETENCIES   Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively. Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives. Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.  Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business. Agile Best Practices: Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market. Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working. Provides Leadership: Makes decisions and takes responsibility; directs and leads others even in ambiguous circumstances, coordinating activities; provides encouragement and inspiration to help others succeed. Builds Effective Teams: Builds high performing teams by integrating a diversity of skills and personalities and creating a deep sense of accountability and shared purpose. Develops Talent: Focuses on developing, coaching, and mentoring talent to improve individual and organizational performance. Contributes to building talent that the industry, market, and BFS needs. Manages Stakeholders: Builds relationships and takes account of the needs of multiple stakeholders to influence and drive decisions for beneficial business outcomes. Drives Success: Takes action, initiates activity and seizes opportunities for new business; pursues goals with persistence and achieves outstanding results.   BFS COMPETENCIES   Business and Financial Acumen Demonstrates depth of understanding for the P&L and financial analysis Teaches business and financial acumen to others. Understands KPIs and how BFS makes money. Knows the different business segments and how they relate to one another. Understands customer sales and engagement. Demonstrates functional and/or technical expertise. Understands complex issues and demonstrates problem solving skills. Understands how to maximize business results regardless of industry cycle. Results Driven Holds self and others accountable. Communicates and sets clear goals with plans to deliver. Manages competing priorities effectively. Demonstrates appropriate urgency. Drives to exceed expectations in alignment with our BFS SPICE values. Embraces and follows best practices. Demonstrates self-starter, can-do attitude. Strategic Thinking and Decision Making Leverages resources and teams around them to solve problems and create mutually beneficial outcomes. Demonstrates willingness and courage to make tough decisions in a timely manner. Balances short-and-long term priorities Demonstrates proactive versus reactive thinking. Asks questions to identify root cause and analyze situations more accurately. Servant Leadership Demonstrates humility by putting others first. Builds trust-based relationships. Leads by example with kindness and respect. Collaborates well across all areas of the business. Advocates for others Actively listens to understand the meaning and intent of what the other person is communicating. Demonstrates authenticity and encourages others to do the same. Emotional Intelligence Demonstrates situational awareness – knows when and how to adjust leadership style in different situations. Demonstrates self-awareness – understands strengths and weaknesses. Demonstrates empathy – puts themselves in other’s shoes. Assumes positive intent. Develops and Leads Others Drives alignment through clear communication of vision, goals, and expectations. Invests time on a regular basis in performance feedback and developmental conversations. Fosters a respectful and inclusive environment. Empowers, motivates, and inspires others. Coaches and mentor others for their development. Guides and persuades others to deliver positive outcomes. Growth Mindset Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes. Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure. Thinks like an owner with an entrepreneurial spirit. Demonstrates and encourages intellectual curiosity. Continuous learner; seeks opportunities and knowledge for personal and professional growth. Sees possibilities over problems – actively seeks solutions. Innovation Encourages out-of-the box thinking to create new ways of doing things. Continuously seeks to improve and simplify pain points in the business. Anticipates, embraces, and leads change. Develops and executes breakthrough strategies. Integrity Does the right thing even under challenging circumstances? Communicates with honesty. Consistently treats others fairly and equitably. Demonstrates reliability and does what they say they will do. Conducts tough conversations and delivers difficult messages with kindness and respect.   WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Subject to both typical office environment and outside locations with temperature and weather variations. Must be able to lift and carry up to 25 pounds. Occasional travel may be required.