Revenue Cycle Coordinator

Prepare and submit insurance claims, and follow up until they're paid, including secondary and tertiary claims

Manage prior authorizations and re-authorizations

Review daily patient ledgers and flag discrepancies

Follow up with insurance companies to resolve missing checks and EOBs

Maintain the doctors' in-network credentialing status with payers and networks

Explain the auto/PI billing process clearly to patients, provide our standard attorney referral list, and professionally handle calls from attorneys and adjusters

Handle medical record requests from patients, attorneys, and Social Security, following proper disclosure procedures

Order, restock, and distribute office supplies; scan documents, answer phones, and coordinate occasional vendor runs

Staff supervision

Clinical decisions or patient care

Prior billing experience in a medical or chiropractic practice; this is not an entry-level position

Hands-on experience with ChiroTouch and Trizetto strongly preferred

Comfortable talking with patients directly about billing, including sensitive auto-accident cases

Strong follow-through on recurring administrative tasks, not just the ones with an obvious payoff

Comfortable working independently with minimal daily oversight