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Butternut Box6h ago
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Customer Love Team Member with Danish
United Kingdom·LondonmidOtherTeam Member
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Quick Summary
Technical Tools
OtherTeam Member
About the Role
~1 min read- You are the face and voice of Butternut Box for our customers.
- You surprise dogs & owners with small gestures to brighten their day.
- You support customers via phone, email, live chat, and social media.
- You handle a wide range of questions, issues, and feedback.
- You share customer insights with the team to improve our service.
- You contribute to our warm, open, and fun Butternut culture.
- This role is for 39 hours per week, Monday - Thursday 8am - 5pm and Friday 8am - 4pm.
- As the business grows, you may be asked in future and with reasonable notice to work different days and hours, for which you will be compensated accordingly with overtime or time off in lieu.
- Location: Hybrid - 3 days per week at our office in London. You are, of course, welcome to bring your dog!
- You speak and write fluently in Danish and English.
- Swedish language skills are a big plus (nice to have)!
- You are customer-centric and energized by helping people.
- You can work independently but also enjoy being part of a team.
- You have a great eye for detail and can multitask effectively.
- You are based in the London area and possess a valid UK Right to Work.
- And of course: you are obsessed with dogs! 🐶
What We Offer
~1 min read✓25 days holiday (plus 8 bank holidays), 5 paws days and an additional day every year of service
✓$500 personal learning & development budget
✓Butternut Box employee discount
✓Subsidized Private Medical Insurance with Vitality
✓Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave)
✓Cycle to work scheme
✓Flexible working with hybrid remote working
✓Team socials, plus company-wide summer and winter parties
- We recommend getting your application in as soon as possible. We reserve the right to close the role early.
- We’re a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we’re flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications.
- For this specific role, we’re unable to offer visa sponsorship, so you’ll need the right to work in the UK.
Location & Eligibility
Where is the job
London, United Kingdom
On-site at the office
Who can apply
GB
Listing Details
- Posted
- August 18, 2026
- First seen
- August 18, 2026
- Last seen
- August 18, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 60%
- Scored at
- August 18, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Butternut Box's site
Please let Butternut Box know you found this job on Jobera.
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Customer Love Team Member with Danish